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SalaryRydges Armidale is an iconic hotel in the New England Region, offering 57 suites, Azka Bar & restaurant, onsite conference facilities and reception.
We are seeking applications from highly motivated and enthusiastic individuals to join our Team as casual Hotel Receptionist/Guest Service Agent.
As a Hotel Receptionist, you will be responsible for engaging with the guests from first point of contact through to the departure. Range of duties include but are not limited to; interacting with guests, anticipating, and attending to guests needs, checking guests in/out, providing local knowledge & directions, hotel reservations, being actively involved in every service department of the hotel.
The successful candidate needs to possess the following experience and skills:
- Exceptional customer service & communication skills
- Extremely professional telephone & email etiquette
- Flexible and adaptable to a rotating roster, including weekends and nights
- Highly professional manner & grooming
- Previous front office experience high desirable
- Knowledge of Opera, highly desirable
About you:
- You have attention to detail with your work
- You have a customer service-oriented attitude
- You are flexible and adaptable to the fast paced & dynamic hotel industry
- You have a desire to exceed every guests needs and expectations
As a team member of Rydges Hotels & Resorts you are also entitled to loads of benefits including:
- Staff accommodation rates across our Hotel network
- Complimentary cinema tickets at Event Cinemas
- Variety of discounts to Event Hospitality & Entertainment Limited properties.
If you would like to be considered for this role, please apply via Seek - Successful applicants will be contacted via email/phone to attend an interview.
