AddressAbout Us
Welcome to Hanrob, the preferred choice for pet lovers! We are a team of passionate pet enthusiasts dedicated to enhancing the health, happiness, and overall wellbeing of Australian pet families. Our journey began with a modest pet hotel in Heathcote, NSW, and today, we proudly stand as the foremost professionals in the pet service industry.
Our rich and storied history has paved the way for us to expand our footprint, now boasting the ownership of nine exceptional pet hotels and a daycare centre. These facilities offer a comprehensive range of services, including pet boarding, dog training, and doggy day-care. Beyond these core services, we also excel in specialised areas such as animal transportation, pioneering advancements in animal movements, and vocational education, serving as a beacon for aspiring pet professionals.
With four decades of unwavering commitment and a dedicated team of over 250 passionate pet-loving individuals, we are at the forefront of the pet industry. Hanrob is continuously breaking new ground and shaping the future of pet services in Australia. Join us on this remarkable journey as we continue to provide the very best in pet care and service excellence.
About the Job
We are seeking an energetic dog-lover to join our team of passionatePet Taxi Driversand Doggy Daycare Attendants at our spacious, air conditioned Hanrob Playgrounds Doggy Daycarelocated in Warringah Mall.
The successful candidate will be rostered to work 2-3 shifts per week with some split shifts. The average weekly hours available are 15-20 hours with expectation that you can flex up to 38 hours/week during peak periods, and must be available to work school holidays, public holidays, and long weekends.
The key accountabilities of this role will include driving Hanrob's Pet Taxi van to collect/drop off pets, supervising pets, cleaning, customer service and retail sales.
The successful candidate will be responsible for the provision of high-quality pet welfare and supervision at all times, securing dogs safely in the Pet Taxi van, meeting & greeting pets and their owners while checking them in & out of the Playgrounds, and ensuring our play-yards are kept clean, hygienic and looking great!
About You
You are reliable, motivated and hard working, with genuine affection for dogs. To be a high performer in this role, you will be:
- A confident, safe, fully-licensed driver with at least 3 years of driving experience.
- Able to provide evidence of a clean driving record and an unrestricted NSW Drivers Licence (sorry, no P-Platers).
- Available to work afternoons on weekdays from 3-7pm, and rotating rostered shifts on weekends.
- Experienced in caring for dogs - pet-sitting, dog-walking, vet clinics, Doggy Daycares, boarding kennels or catteries (preferred).
- Available to work extra shifts during school holidays/peak periods.
- Flexible and able to cover planned leave, as well as unplanned absences, sometimes at short notice.
- Customer-focused, preferably in a retail or hospitality environment.
- Prepared to jump at the chance to help others in your team.
- Able to carry out tasks to required timeframes to satisfy productivity expectations.
- Able to work independently, and willing to ask for guidance for more complex matters.
- Passionate about companion animals.
- A good communicator and positive person who enjoys teamwork.
- Committed to working safely, and following Standard Operating Procedures.
- Willing and able to adhere to Hanrob Playgrounds' operating procedures and work health and safety requirements at all times.
IMPORTANT: This is an active and physical role requiring you to drive a large van and be able to lift and secure animals into enclosures and cages for safe transporting. In addition to driving, the incumbent will be required to work indoors and outdoors (sometimes in inclement weather conditions), and in close proximity to dogs, on their feet for a significant portion of their day. They must be able to sit, stand, walk, lift, carry, push, pull, bend, crouch, kneel, squat, reach, stretch, and restrain animals up to 50kg on leads, communicate, speak, and interact with team members, customers, airport staff, internal and external stakeholders, and members of the public in person and over the phone, in order to perform the inherent requirements of the role.
The Benefits
- Full training and support in a friendly team culture
- Ongoing training and learning opportunities
- Permanent employment opportunities for top performers
- Nation-wide career development opportunities for your journey in the growing Petcare Industry
- Employee Assistance Program including Wellbeing Calendar
- Annual Employee Flu Vaccination Program
- Employee Appreciation Events
- Employee discounts on a range of Hanrob products and services as well as computers, electronics, health insurance, travel packages, and much more…
If you are an experienced and licensed driver, safety-focused, and want to work with a friendly, hardworking team of like-minded dog-lovers, click APPLY now and submit your resume and cover letter telling us why you're our next Pet Taxi/Doggy Daycare superstar!
Note: Candidates must have unrestricted work rights in Australia in order to be considered for this role. If you are on a Visa, please insert the details of any restrictions (e.g. hours per week, or 6 months with one employer) in your cover letter.
