Casual Sales Assistant - Use-Ta! - Preloved Kids' Clothing Store

We're looking for an energetic Casual Sales and customer service assistant/all-rounder to work 2-3 days a week.

Use-Ta! is a preloved children's wear store where we're committed to creating a shopping experience that's great for our customers, the environment, and our team! We stock clothing, accessories and books for babies, children, and expectant parents, so enjoying the company of small children is a must! 

As a customer service assistant and all-rounder at Use-Ta! you will be working in all aspects of the business. From helping customers, selecting stock, making sales and packing online orders, updating our website, Instagram stories, and visual merchandising... we can guarantee you that this is not a retail job where you will be bored!

We are looking for someone who:

• Is available to work on SATURDAYS, plus 1-2 shifts throughout the week (ideally Wednesday and one other day, but we're flexible) plus occasional extra shifts for holidays or sick leave.
• Has an energetic, positive and friendly disposition.
• Has recent retail experience and excellent customer service skills.
• Is enthusiastic about children's wear, resale and fashion.
• Has fabulous communication skills both online and in-person.
• Is naturally adept at multi-tasking and organisation.
• Is computer-literate and social media savvy, experience using Shopify would be an advantage.

Your main responsibilities will be to:

• Ensure consignment clients and customers (including their kiddos!) have a great experience in our store.
• Meet sales and performance targets.
• Accept incoming stock for consignment.
• Pack online orders.
• Reply to customer enquiries via email and on social media.
• Maintain shop displays and cleanliness.
• Perform basic cash-handling tasks.
• Post daily stories to Instagram. 

You will get to work in a small business ready to take off, with plenty of opportunities to take on more responsibilities or vary your role.

We're a close-knit bunch who like to support and encourage one another.

The ideal candidate would be ready to start training right away.