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Form of workWould you like to help us make our world a safer place?
Right now somewhere around the world, someone’s most important assets are being monitored and protected by our Securitas Team. From maintaining a safe environment in supermarkets or monitoring alarms, through to protecting small business and construction projects, our Security Officers play an integral role in making people feel safe.
If you are passionate about safety, customer service, securing people, property and assets, working with systems, talking on the phone, and working with a diverse team we encourage you to apply.
About the Business
Securitas is the leading global security company with operations in 58 countries in North America, Europe, Latin America, Middle East, Asia, The Pacific and Africa. With more than 2000 branch offices and over 370 000 employees, we make a difference every day, all year round. Our values are the foundation of our operations, and the corporate culture is built on these values that help to shape a long-term, financially successful enterprise by creating value for customers, employees, and shareholders. They are summarized in three words: Integrity, Vigilance, and Helpfulness.
About the Role
The security team in these locations plays an important role in ensuring that the client's data integrity is always maintained. As the first point of contact for visitors and contractors entering the facility, the Security team at these locations needs to leave a lasting impression of exceptional customer service.
These positions are casual (Day and night) with 12-hour shifts starting from 0600 and 1800 hrs. Locations are Tullamarine, West Footscray and Port Melbourne.
The Security Officer will be responsible for the following duties:
- Conduct security screening of all personnel entering and exiting a restricted area
- Monitor facility alarms and security system Class 5 alarms, Security portal resets, Duress alarms
- Investigating and responding to alarms, first responders to the incident and emergency management including First Aid
- Management of keys/cards, Access Control System and Visitor Management Systems
- Identify prohibited items and prevent them from being introduced to or removed from a restricted area
- Provide complete and accurate shift reports and task handover to Customer Service & Security Supervisor
- Physical (on foot) and Virtual (on CCTV) patrols of assigned areas and report hazards and incidents
Growth Opportunities / Career Pathways
We offer a range of career opportunities for our security cleared employees with several exciting roles for suitable candidates. Our internal expression of interest program regularly provides the following opportunities for internal applicants, and we work with our employees to meet their career progression aspirations.
Progression opportunities include - Security Team Managers; Cluster Security Managers; Admin Officers; Training Specialists; Field Training Officers.
Training & Development
Securitas are training 10,000 officers to be Data Centre professionals. With the Certified Data Centre Security professional training, our officers will learn to safeguard data centers with efficiency and expertise.
Driven by our commitment to data centre security, we are then investing in our professionals to ensure that they have the necessary training to give our clients the highest level of security, with the ultimate purpose of making the world a safer place.
Benefits and Perks
- Casual positions available
- SSIA Level 4 rates
- Growth and career progression opportunities
- With Certified data centre Security professional training, the officers will learn to safeguard data centres with efficiency and expertise.
- Access to Securitas Regards Program offering discounts on 400 plus retailers
Skills and Experience
Candidates must meet the following job criteria:
- AGSVA NV1 Clearance or Baseline at minimum
- Australian Citizen and have full working rights in respective State
- Hold a Valid Security License in respective State (Class 1A or equivalent)
- Excellent communication skills and observational skills
- Customer service experience is essential with strong multi-tasking abilities
- Conflict resolution, negation skills and intermediate PC skills (MS Suite) required
- Exceptional customer service standards, greet visitors, and employees and assist as required
- Compliance of all relevant company policies and procedures
- Protection of premises occupants, protection of real and personal property
- Report writing and Site patrol duties and experience communicating via two-way radio
- Must be punctual, responsible and lead by example – support a safety and compliance culture
At Securitas, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
If you have the above criteria, please submit your application via the apply logo with your updated resume.
ML: VIC 691-257-70S
