AddressPosition Classification: Administration Officer Level 3
Remuneration: $33.30 - $34.33 per hour
Hours Per Week: 26
Requisition ID: REQ490927
An Eligibility List (E-List) and Talent Pool for roles within Patient Services (Gosford Hospital) will also be created from this recruitment. Patient Services has a wide range of positions available with varied hours of service delivery including Monday to Friday roster patterns, Monday – Sunday roster patterns and 24/7 roster patterns. Roles include ED Administration Officers, Medical Department Secretaries, Outpatient Clinic Officers, and Clinical Support Officers. The Eligibility List created from this recruitment episode will assist in filling current and future permanent, temporary, full-time, part-time and casual positions.
The Central Coast Local Health District is seeking a dedicated and detail-oriented Administration Officer Level 3 to join our friendly and efficient Admissions team at Gosford Hospital on a permanent part time basis. This front-line position requires exceptional interaction with patients, making strong communication skills essential.
As a Patient Services Administration Officer, you will enjoy delivering high level customer service to our patients and community members and assist patients on their admission. You will ensure accurate data entry and maintain patient records and engage in private health insurance discussions with patients to enhance hospital own source revenue.
About You
- You have strong customer service skills and experience.
- You have a high level of written and oral communication skills.
- You have experience working within a team environment.
- You are available to work across 7 days (including weekends and public holidays).
Where you’ll be working
You will be working in the Admissions Department at Gosford Hospital.
As the leading healthcare provider in the region, Central Coast Local Health District is well known for its dedication to high quality patient care and community services. CCLHD provides the community of the Central Coast with a caring environment dedicated to improving the patient journey.
What we Offer
- Work for the largest employer on the Central Coast
- Full-time employees receive an Additional Day Off (ADO) through our ADO policy and 17.5% Leave Loading on Full Time positions.
- Full Salary Packaging services are provided – which means you save more tax.
- Discounted Fitness Passport to balance your wellbeing.
- Professional Development through access to experienced and quality leadership.
- Social Club.
- Access to Wellbeing programs and support through our Employee Assistance Program.
Child Safe Standard Commitment Central Coast Local Health District is committed to ensuring child safety in all our health services, and hospitals in every ward, emergency department, waiting room, clinic as well as our online and virtual spaces. The Central Coast Local Health District has already taken significant steps to keep children safe, though more work needs to be done to ensure that child safety is embedded in all the care that we deliver and is across all systems, policies and processes. The Child Safe Standards provide a framework that outlines the essential elements of Child Safe organisations. Through the application of the Child Safe Standards our organisation will continue to build a culture where abuse is prevented, responded to and reported. We are committed to promoting the rights of children and young people and empowering and promoting their voices within the Central Coast. Child Safety is everyone’s responsibility. Our commitment to Diversity and Inclusion At Central Coast Local Health District, we are committed to creating a diverse, and inclusive environment which reflects the community and customers we serve. We actively promote the employment of women, people with a disability, Aboriginal and Torres Strait Islander peoples, LGBTIQ+ community and people from culturally and linguistically diverse backgrounds.
If you identify as Aboriginal or Torres Strait Islander and would like assistance with your application or to obtain more information on how to apply, please visit our
The ‘Stepping Up’ online resource aims to assist Aboriginal and Torres Strait Islander job applicants understand how to apply for roles within NSW Health by clarifying the recruitment and onboarding process.
For more information, please visit:
Please note that all NSW Health workers are strongly recommended to stay up to date with COVID-19 vaccinations as recommended by the Australian Technical Advisory Group on Immunisation in the Australian Immunisation Handbook. However, Covid-19 vaccination is not a condition of employment.
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Need more information?
For role related queries or questions contact Anne-Marie Wilson;
Phone : (02) 4320 3***
Email : ***************@health.nsw.gov.au
Applications Close: Thursday, 27 June 2024 at 11.59pm.
You are encouraged to complete applications on a weekday where Technical Support is available Monday to Friday 8.30am to 4.30pm by phoning ROB Help Desk on 1300 679 367.
