Administration Officer - Admissions

Remuneration: $66,027.58- $68,085.50 per annum+ 11% Super + Salary Packaging
Employment Type: Permanent Full Time
Position Classification: Administrative Officer Level 3
Requisition ID: REQ479751
Closing Date: Thursday 25th April 2024

John Hunter Hospital is looking for an Administration Officer to join their team of administration staff in the busy Admissions Department. The Administration Officer is responsible for providing an efficient and effective administrative service within the unit and will be required to work across a 7 day rotating roster including weekends and public holidays. This role will be supported by the Administration Manager and the Preop NUM and will have access to My Health Learning.

Some of the role responsibilities include:

• Providing consistent, high quality customer service as a person of first contact including, telephone, email enquiries and personal contact with clients
• Reception duties associated with the Admission Process, including interviewing of patients according to NSW Health Revenue and Best Practice Policy.
• Provision of appropriate training to new staff.
• Ensure all patients are classified appropriately as per DOH fees manual.
• Ensure appropriate paperwork including financial forms are signed and fully completed and accurate.
• Ensure completion and reconciliation of data according to NSW Health and HNEH policies and guidelines relevant to the waiting list and admission process.
• Completion of HIE inpatient errors.
• Ensure the follow up and recording of outstanding paperwork including financial documentation and request for admission.• Relieve and assist in positions within the Admission Services as required. Prepare financial, data reports and correspondence as required

If this sounds like you, we’d LOVE to see you apply:

The successful applicant will be highly organised and have exceptional communication skills.  You will be a great team player but also be able to work independently. You will have attention to detail and the ability to maintain a very high level of accuracy when working with a range of computer systems, processes, and data entry.

We are looking for someone who is willing to work across a 7 day rotating roster including weekends and public holidays. 

What we can offer you:
Hunter New England Local Health District (HNELHD) is a great place to expand your career and grow your skills and knowledge. As a recognised leader in the healthcare industry we provide a range of public health services to the Hunter, New England and Lower Mid North Coast. Being the largest employer in the region we can offer salary packaging options, educational opportunities and support from a broad network of health professionals. With CORE Values of Collaboration, Openness, Respect and Empowerment your professional life is provided every opportunity to succeed and develop in your chosen profession. Working with HNE Health gives you access to a great range of benefits:

• Sustainable Healthcare: Together towards zero
• ADO's each month (for full time employees)
• 4 weeks annual leave (pro-rata for part time employees)
• 6 weeks annual leave (for eligible full time nurses)
• Superannuation contributions
• Salary packaging options
• Fitness Passport
• Employee Assistance Program (EAP) for staff and family members
• Opportunity to work and collaborate with a range of non-clinical and clinical professionals.

Need more information?
  1) Click here for the Position Description
  2) Find out more about applying for this position
  3) An eligibility list will be created for future permanent and temporary full or part time vacancies.
  4) We are unable to accommodate visa sponsorship for applicants requiring a visa for this position.  

For role related queries or questions contact Michelle Kirk at *************@health.nsw.gov.au