Change Partner

• Contribute to the adoption of generative service improvements along the client journey
• 12 month position at 0.8 FTE
• Salary range $103,443 - $109,371 (pro rata) + superannuation + salary packaging benefits
• Work in a collaborative team across Melbourne’s West + flexible hybrid working model

The Opportunity

An exciting opportunity exists for a highly motivated Change Partner to be at the forefront of working alongside passionate teams to guide meaningful change that benefits client experience and outcomes. 

Reporting to the Service Model Transformation Lead, this role forms part of the Service Model Transformation team within the Strategy and Growth directorate.

This role will apply a combination of diagnostic and dialogical change management models within organisational context.  This includes overseeing the development of change outputs such as change management frameworks and plans, communication and engagement plans, training plans and any other relevant operational outputs.

This position will play a key role in the successful transition from current to future state ways of working that enables the workforce to engage, create and use changes for sustainable service model improvements.

As an experienced change agent guiding organisations through emergent change, this role will support iterative projects that use Agile approaches and collaborate with a range of stakeholders to build coalitions of ‘change champions’ as workforce participation will play an integral part to enable enhancements.

This position is ideal for someone who enjoys leading the people side of change within complex environments and is an effective and inspiring communicator.

The ideal candidate will have experience in change roles, a high degree of emotional intelligence and is someone who enjoys working in a team environment. 

You will make a difference by

• Successfully build the capability of teams to implement service improvements along the client journey which support:
• Improved client experience, client outcomes, service access and navigation, care co-ordination, employee experience and workflow efficiencies.
• Having a deep understanding of diagnostic and dialogic change management models and their application within IPC Health’s organisational development context.
• Crafting meaningful change and powerful cultural shifts organization wide.
• Guiding emergent, generative change processes of co-dependent systems within complex environments.
• Playing a key role in the successful transition from current to future state ways of working that enables the workforce to engage, create and use changes for sustainable outcomes.
• Taking a people focused approach as workforce participation will play an integral part to enable changes.
• Working with staff to build coalitions of ‘change champions’.
• Regularly reporting on achievements, challenges and limitations.
• Contributing to Scrum, Kanban and Agile ceremonies.
• Fostering an environment that supports experimentation and learning.

To succeed you will need

• Qualifications in change management, human resources, psychology or organisational behaviour, business administration or related discipline preferred.
• Deep understanding of diagnostic and dialogic change management principles, methods, tools, communication strategies, stakeholder engagement, organisational culture and leadership techniques.
• Experience guiding emergent change within the health, social services and/or not for profit sectors (desirable).
• A dialogic mindset for generative change.
• Experience working on iterative projects that use Agile approaches.
• Experience leading the people side of change within complex environments.
• Exposure to the Berkana Two Loop Model.
• A high degree of emotional intelligence.
• Effective communication, engagement and negotiation skills with a wide variety of stakeholders.
• A current and valid Victorian Driver’s License

We will offer you

Flexibility We work in a flexible, creative and adaptable way to best support our staff and clients. Access plenty of options to flex your work and life commitments through our Flexing with IPC Health program.

Learning and development Our people are supported to act on opportunities that expand their expertise, knowledge and confidence. Opportunity to explore and participate in our Innovation and Professional Development Framework.

Supportive Environment Connection is our strength. We respect and support each other and work collaboratively to create a force of good. Be inspired and well supported by our passionate leaders and creative staff.

Celebrate achievements Feel valued and recognised as an important part of One Team IPC Health. Your contributions matter. Be part of an award winning supportive organisation that values and celebrates growth through our Recognition Program and Wellbeing and Celebrations Committee.

Attractive Benefits Generous salary packaging benefits including novated leasing and meals and entertainment, up to 14 weeks paid parental leave, access to accrued days off, free onsite car parking, free and confidential employee assistance program.

This position is part time, fixed term for 12 months and classified as Grade 5 (HS5) (above award) under the HEALTH AND ALLIED SERVICES, MANAGERS AND ADMINISTRATIVE WORKERS (VICTORIAN STAND-ALONE COMMUNITY HEALTH SERVICES (MULTI EMPLOYER) ENTERPRISE AGREEMENT 2022 – 2026

What Next?

If you are passionate, creative and want to make a difference, we want to hear from you. All you need to do is visit our careers page, read the role’s Success Profile, submit your resume and cover letter.

To find out more about the role, please contact Amanda Damian – Service Model Transformation Lead on *************@ipchealth.com.au

Applications close on 2nd July 2024 at 11:59PM however suitable candidates will be contacted for an interview throughout the advertising process.

Our Story

We are One Team IPC Health. We are passionate we go above and beyond, demonstrating understanding and respect for our communities and each other. We make a difference we act with purpose, measure our results and celebrate our achievements. We are creative we learn, experiment and innovate.

At IPC Health, we are visionaries for community health and wellbeing. We are changemakers. Innovation in action is at the heart of everything we do, because we know that innovation can create amazing change and have an incredible and far-reaching impact for individuals, our communities, and for our industry. We prioritise those who face obstacles to getting health services tailored to their needs and work with and for them in a deeply connected way. This enables us to acutely understand their needs and challenges. We live and breathe our passion to create new and better ways to deliver holistic health services for our vastly different and diverse clients and communities – so that they can thrive and experience greater health and wellbeing both individually and together.

We are committed to maintaining a barrier-free environment for all and welcome individuals of diverse backgrounds, including but not limited to, those from the Aboriginal and Torres Strait Islander, Culturally and Linguistically Diverse and the LGBTI communities to apply for our job opportunities.

If you require a reasonable workplace adjustment to support you during the interview process please email *******@ipchealth.com.au with your request. Reasonable workplace adjustments are changes that are necessary and achievable to enable a person to efficiently perform their role to the best of their abilities. A reasonable workplace adjustment can be requested at any time in the recruitment process or as a part of employment with IPC Health.

• Success Profile