AddressABOUT LOTTE DUTY FREE
Lotte Duty Free is one of the world’s leading retailers that operate across 21 locations in 7 countries and 13 airports. Strategically positioned amongst the most coveted destinations (including Australia, New Zealand, Japan, South Korea, Singapore, Vietnam and USA), we showcase a world of luxury brands in cosmetics, perfume, watches, jewellery, liquor, wine and more!
Headquartered in South Korea, Lotte Duty Free is a household name and synonymous with delivering excellence in customer service and a long heritage as the most trusted travel partner.
Oceania, the region in which Australia belongs, holds 6 locations (Melbourne Airport, Brisbane Airport, Darwin Airport, Wellington Airport, Sydney and Melbourne downtown stores).
THE OPPORTUNITY
A unique opportunity has arisen for a dynamic and experienced P&C Business Partner to support the Lotte Duty Free corporate & retail business operations across Australia and New Zealand. Reporting to the General Manager People & Culture, your role will work across the generalist P&C function of employee relations, performance, L&D, change management, and the implementation of innovative people initiatives.
As an integral part of the P&C Team you will partner with our Retail Leaders, bringing energy & enthusiasm into your work, providing comprehensive advice, guidance and support to further build capability and an engaged team.
YOUR DUTIES WILL INCLUDE
- Lead as a Cultural ambassador for the Lotte Duty Free retail business
- Develop & nurture relationships with our Retail leaders building positive culture
- Deliver expert P&C support and consultation to leaders across retail business AU/NZ
- Manage full end-to-end case management, ensuring effective resolution of employee relations matters
- Drive and implement People initiatives to support organizational growth and development
- Lead employee engagement projects to enhance workplace culture and employee satisfaction
- Collaborate with our Retail leaders to develop and execute P&C strategies aligned with business objectives
ABOUT YOU
- Tertiary qualification in Human Resource Management or related discipline
- Extensive P&C Business Partnering experience, preferably in a fast-paced, retail or FMCG environment
- Strong relationship management skills, with the ability to build and maintain effective partnerships at all levels
- Proven ability to manage complex P&C cases with Retail Award (GRIA) & NES knowledge
- Excellent communication and problem-solving skills
- A proactive and dynamic retail mindset
WHY JOIN LOTTE DUTY FREE
- Competitive Salary Package
- Team Discount & Lotte “Perks” Program
- Safe, diverse and Inclusive work environment with a supportive culture
- Melbourne CBD Location with Hybrid model – 4 days Office/ 1-day WFH
This is a rare opportunity to join a growing global retailer and make a genuine contribution to the Lotte success story.
Join us and contribute to our growth journey!
