AddressImagine, a sales role where you can deliver like never before…
We’re delivering like never before to our communities, our customers and each other. Australia Post are seeking a Channel Partner Manager to engage, coach and empower our local business partners to succeed in growing their revenue. The Channel Partner Manager will be a trusted advisor and coach to help each local business partner build a portfolio of business customers and maximise growth and sustainable revenue within their portfolio.
In this role you will be upskilling the local business partners to acquire new customers, ensure that product targets, KPIs and customer commitments are achieved. You will help them manage customer churn, product churn and increase product penetration, you will visit retail customers and ensure that Australia Post’s go to market strategies and product initiatives come to life on a daily basis.
What you’ll deliver with us
In this role you are an essential bridge between the corporate office and the business on the ground, you will have the chance and opportunity to have a positive impact on local business partner’s lives by helping them grow sustainable, long term accounts.
You will drive sustainable sales by working with each local business partner to acquire new customers and cross sell to existing customers. This may include, but is not limited to, implementing local marketing events in collaboration with the local area markets team and local businesses, chambers of commerce and government agencies. You will source lead data or data and the training of how this information is used to generate acquisition opportunities.
In this role you will empower others to achieve, you will have the unique opportunity to make a positive difference to Australia Post and our local business partners.
You’ll
- Coach each LBP to acquire new customers and grow existing revenue in their zone or portfolios.
- Coach the LBP to execute the partner coaching and support program.
- Guide the LBPs development and implementation of customer strategic territory plans.
- Supporting the LBP with salesforce hygiene.
- Support the LBP to achieve product targets including domestic, international Startrack ID&V and payment platforms.
- Completing pricing delegations and supporting the completion of contracts.
About you
You will be a successful sales professional and have the ability to coach and develop sales teams.
You’ll also need
- Experience designing and implementing account management strategies.
- Sales discipline knowledge.
- An understanding of product and how to propose solutiosn
We’re delivering together
At Australia Post, we acknowledge the Traditional Custodians of the land on which we operate, live and gather as employees.
We believe our business should reflect the diverse communities we operate in and are proud to be an inclusive workplace for people from all walks of life. We encourage applications from people of all ages, genders and backgrounds including Aboriginal and Torres Strait Islander peoples, People with Disability, LGBTQIA+ and Refugees. We are also the largest organisation in Australia to successfully achieve Disability Confident Recruiter status and are committed to providing an inclusive and barrier-free recruitment process and workplace for those living with a disability. If you have any questions, please contact our Diversity & Inclusion team on ***************@auspost.com.au
One last thing
Research shows that women and people of colour are less likely to apply for roles if they don't meet every qualification. If after reading this, you’re not sure you tick every single criteria box, but have the passion to get behind our purpose, the determination to face a challenge and a willingness to grow and learn, we think you should click that apply button anyway. We're passionate about building a diverse and inclusive team, and love hearing from people like you.
