Address- You're a passionate senior product professional
- We've transformed our ways of working to take our customer obsession to the next level
- Together we can achieve big goals, empowering our customers and our team
About the business & your team
Retail Banking Services (RBS) is the public face of CommBank, delivering a seamless banking experience for the future, to our 10 million + personal and small business customers. We offer market-leading products and services, supported by some of the world's best systems and processes.
The Deposits, Pricing and Governance Crew is responsible for the manufacturing and profitable growth of Retail Savings and Term Deposit Products. Our responsibilities include the product strategy, product design, pricing, customer experience, risk and day to day management of the Deposit suite of products.
Key responsibilities of the Everyday Banking (EDB) Pricing & Portfolio Optimisation squad include; EDB P&L outcomes, end-to-end accountability for setting headline and discretionary interest rates, ongoing development of our world leading pricing capability, customer acquisition and retention for Term Deposits and Savings Accounts through offers, and the design and implementation of customer centric initiatives to support customers meet their savings goals.
Do work that matters
The Chapter Lead Deposits, Pricing & Governance Pricing will not only play a key role in the squad, but will also be responsible for supporting & developing product managers. This is a high profile role that will require innovative and strategic thinking to partner with the Product Owner in developing & executing major initiatives to deliver against our business priorities. You will guide and inspire your squad in driving the Deposits P&L outcomes by collaborating closely with key stakeholders such as the Acquisition & Retention team, Finance and Data Science colleagues.
With an exciting and packed agenda - this role is fundamental in delivering our initiatives and driving portfolio growth for the largest deposit franchise in the country with the opportunity to drive pricing capability forward.
More specifically, you will:
- Deliver P&L outcomes through weekly management of headline and discretionary pricing.
- Work with our data science team to develop new models to improve the efficiency of pricing.
- Play a central role in launching new pricing capabilities to our customers.
- Collaborate with the Acquisition & Retention team to deliver on our pricing offers strategy.
- Continuously review and optimise the squad's backlog to ensure we remain focussed on enhancing customer outcomes and business performance.
- Proactively identify, understand and manage risks across the business ensuring they are captured
We want to hear from you if you have:
- Proven capability in leading and developing a team.
- Strong analytical mindset with proven problem solving skills and attention to detail.
- Strong commercial acumen, balanced by a desire to achieve optimal customer outcomes.
- Proven capability in analysing and uplifting key customer journeys and processes.
- Pricing experience would be highly regarded
- Strategy development skills
- Proven ability to build and leverage strong stakeholder relationships.
- Relevant tertiary qualification in Business, Finance, Risk Management or similar
Whether you're passionate about customer service, driven by data, or called by creativity, a career here is for you.
Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive and flexible workplace. One where we're driven by our values, and supported to share ideas, initiatives, and energy. One where making a positive impact for customers, communities and each other is part of our every day.
Here, you'll thrive. You'll be supported when faced with challenges, and empowered to tackle new opportunities. We really love working here, and we think you will too.
We're determined to make a real difference for Australia's first peoples. We encourage all interested applicants to apply. If you're already part of the Commonwealth Bank Group (including Bankwest), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career.
