Childcare Centre Administrator (6 Months Fixed-Term)

What we offer:

• Competitive above award wages with generous salary packaging of up to $15,900 each FBT year
• Paid Parental Leave program for all ongoing employees (after 12 months service)
• Discounted rates (50% off gap fee) for staff at all bestchance Childcare Centres 
• Paid staff meetings
• Access to Employee Assistance Program (EAP)
• Beautiful modern facility with plenty of parking

The Role:

bestchance Child Family Care is currently seeking an exceptional individual with a positive and proactive approach to join our Armstrong Creek East Children’s Centre as an Administrator.

The Centre Administrator actively engages with Educators, Families, Local Government representatives and networks to support the enrolment of children in high quality education and care programs that meet the needs of the community.

As a member of our team, this role is proactive, positive, and collaborative with a can-do approach in a dynamic environment supporting our centre, staff and families.

The Administrator is the primary contact between families enrolling in the service and the staff delivering services. The Administrator is responsible for the provision of compliant enrolment records across the Early Years Programs along with providing guidance and support to families wishing to enroll their children into bestchance programs. The role works with the finance team to ensure accurate billing for families and assists with daily entering staff hours into the pay system, Human Force correctly. A strong reliance on constructive communication and collaboration with families, team members and functional areas is a critical component of the role.

Key Selection Criteria:

• Excellent interpersonal skills and an ability to communicate effectively to both children and adults
• Demonstrated experience in providing high level administrative functions that require attention to detail within a highly regulated and fast paced environment.
• Provide advice and support to families with a high degree of empathy towards families and their circumstance
• Experience in dealing with customer enquiries and concerns
• The ability to work effectively and collaboratively with a team who have diverse levels of experience and qualifications
• Demonstrated ability to work autonomously, prioritise work and manage time effectively
• Demonstrated experience managing sensitive and highly confidential information
• Demonstrated experience in a dynamic environment
• Demonstrating an understanding of maintaining confidentiality at all times.

You will stand out if you have:

• Qualifications and/or experience working within an early years’ service setting along with knowledge of the National Quality Framework would be an advantage
• Experience in a busy and dynamic support service environment beneficial
• Experience in computer systems and software such as: Office 365, Storypark or any other customer relationship management (CRM) database

About you:

• To be successful you will have experience working in similar role within a fast paced and complex environment.
• With exceptional organisational and time management skills, you will have the ability to prioritise multiple tasks on the go and complete work accurately and on time.
• Crucial to your success will be your proven track record in being a team player, with your adaptability and your ability to develop rapport and positive working relationships with key stakeholders.

About us:

bestchance Child Family Care is a not-for-profit organisation with the aim of building stronger communities, healthier families and happier childhoods.  We achieve this through our quality education, care and therapy services for children, our support programs for families, and our registered training organisation.

bestchance Child Family Care provides a supportive environment to grow, nurture and develop strong bonds with children and families.

For more information visit our website at https://www.bestchance.org.au/

Applications:

If you have any questions regarding this position please contact the team at *******@bestchance.org.au

bestchance is a child safe and equal opportunity employer. We are committed to child safety and have zero tolerance of child abuse. Applicants should be aware that we carry out Working with Children, Police Records and reference checks to ensure that we are recruiting the right people