Children's Services Administration Officer

About us  

At Penrith City Council, we’re passionate about people; in our community and in our workplace. We want you to be able to be your best self and we get that work is just one part of your life, so we’re here to support you in the moments that matter. As the winner of the 2020 Local Government Excellence in People and Culture Award and a finalist in the 2020 Australian HR Awards, you can be confident in joining a workplace that offers truly outstanding benefits, including: 

• A range of flexible work arrangements 
• 18 weeks paid maternity leave. 
• Health and wellbeing leave 
• 15 days personal leave 
• Significant financial and leave support for undertaking further education.  
• Diverse salary packaging 
• And much, much more! 

Penrith City Council is the largest local government Childcare service provider in NSW, with 53 Childcare facilities annually catering for over 4000 children. Committed to providing Children's Services programs for the benefit of families and children across the city, we offer a variety of services including Long Day Care, Vacation and Out of School Hours Care, Preschools and a Mobile Playvan. 

About the role

Are you well organised? Do you have great people skills? Can you juggle multiple tasks? Do you have excellent all round administration skills? If so, we are looking for you to come on board.

Children’s Services is seeking dedicated and driven individuals to provide administration support to Council’s Children’s Centres. In this role, you will be based in Council’s Civic Centre and will assist with administration procedures, communication, receiving and recording of fees, enrolments, and other office procedures to enable the centres to run smoothly. You will need to demonstrate a thorough understanding of administration procedures and strong professional communication skills, particularly in customer service.

You will work across multiple channels including, face to face, phones and online. Our team prides itself on being vibrant, friendly, helpful, and professional. We offer an efficient and consistently high standard of service to our valued customers. 

We are recruiting for permanent and temporary positions.

Essential

• Strong administrative and computer skills and experience (including Microsoft Office programs)
• Commitment and ability to maintain confidentiality.
• Demonstrated strong customer service skills.
• Demonstrated written and verbal communication skills and interpersonal skills.
• Experience and ability to analyse and provide solutions to complex problems efficiently.

Desirable

• Current Class C Driver’s Licence
• TAFE Certificate in a relevant field
• Experience with Hubworks Administration Package and Nookal package software.
• Experience in Allied Health Administration Services

Commencing salary: $65,332.00 - $75,625.00 per annum, plus 11% Superannuation.

This position requires the worker to be double vaccinated against COVID-19 or to hold a medical contraindication certificate.

You may be required to undertake background checks, as relevant to the position for which you have applied.

Visit careers.penrith.city to view the position description, find out more information about employment with Penrith City Council and submit your application.

In addition to a cover letter and resume, applicants are required to submit comprehensive responses to the selection criteria (listed above) as a part of their initial application. Applicants who do not meet the essential criteria will not be considered.

Completed applications must be received by 11.55pm on the closing date. Please allow 4 weeks from the closing date for the processing of your application.

For further information about the position, please contact Bradd Vercoe, Children’s Services Business Administration Supervisor on 4732 7777.

Applicants must have the right to live and work in Australia to apply for this position. 

Council is a Child Safe Organisation, for more information about this please see our website.