Claims Consultant - General Liability

Step into the world of Gallagher Bassett, where risk management becomes a canvas of possibilities. Join our growing team of dedicated professionals who guide those in need to the best possible outcomes for their health and wellbeing. As a steward of trust, you'll be part of a resilient team, armed with cutting-edge technology and a relentless pursuit of a better way. Together, we will redefine the boundaries of excellence and elevate the industry to unprecedented heights. GUIDE. GUARD. GO BEYOND.

We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply.

Your Role

Are you ready to take the next step in your General Liability Claims career? Gallagher Bassett are looking for a Claims Consultant to join our current high performing General Liability team.

The position will be offered on a permanent full-time basis with a hybrid approach of WFH and in our Sydney CBD office or our newly opened Parramatta office.

Your responsibilities will include:

• Managing a portfolio of General liability claims end to end
• Interpreting public liability and professional indemnity policy wordings and apply accurately
• Providing advice to insured clients on indemnity, liability, quantum, reserving and settlement
• Liaising with various third-party providers including solicitors, loss adjusters, brokers and barristers
• Settling claims within client service instructions, company guidelines and delegated authority
• Resolving complaints in accordance with company guidelines and identify potential fraud/recovery indicators for claims where applicable

We’re interested in hearing from people who possess:

• A minimum 2 years of Claims experience in public liability and/or professional indemnity claims management
• Industry specific ANZIIF qualifications (desirable) with a strong exposure to claims involving Third Party Liability
• Flexibility and receptivity to change
• Focus on customer / client relationships
• Excellent; customer service, communication, time management, organisation and interpersonal skills
• PC literacy – Database and Microsoft Office

If you live our values and demonstrate the people capabilities, we can not only offer you great career opportunities, but on a day to day you’ll experience the following:

• Flexible work arrangements – including WFH
• Paid Parental Leave
• Opportunities for ongoing education and development
• Service recognition awards
• Employee assistance program for yourself and immediate family members
• Excellent Working Environment – friendly, flexible and supportive working environment which is built around great team support and rewarding opportunities
• Exciting career – as our Company grows, so do the opportunities for our people

A brief overview on GB

Gallagher Bassett is Australia's largest Third-Party Administrator (TPA).  Our focus is refreshingly simple: we manage insurance claims on behalf of insurers, brokers, government bodies and self-insured corporations.

Gallagher Bassett (GB) has six offices in Australia located in Northern Territory, Adelaide, Perth, Brisbane, Melbourne and Sydney, and employing over 1000 staff.

GB values its employees and offers a friendly, comfortable working environment that facilitates a Work and Life Balance!

If this sounds interesting to you, we want to hear from you today, click on Apply for this Job!

To be considered for this opportunity you must have the right to live and work in Australia when applying.

Agency applicants will not be considered for this role.

Gallagher Bassett is an Equal Opportunity Employer and Indigenous Australian applicants are encouraged to apply. As a member of the Diversity Council Australia, we recognise the importance of, and embrace diversity in the workplace. We will make reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant.