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Form of workAbout Us
We are a rapidly growing Property focused insurance brokerage with a strong focus on customer service and putting our clients best interests first.
We're flexible and take a modern approach to work/life balance, employee happiness is really important to us so we want to make this role work for you!
About You
We're looking for someone who has strong problem solving skills, you need to be a well organised and self motivated individual - someone who is very personable, with fantastic people skills and acts with integrity.
We're looking for somebody that wants to be an important part of the team and make a difference, someone who wants to be appreciated for their hard work and rewarded for it.
Previous experience working with Strata and Commercial Property claims will certainly be advantageous as the majority of claims will be in this area. There might also be some minor broking duties involved from time to time, so prior insurance broking experience with Tier 1/Tier 2 qualifications will also be a plus.
About the Role
This is a full time role, predominantly working from home with weekly/fortnightly office meet ups as needed, it's ideal for someone wanting flexibility in their lives.
You will need to demonstrate a strong ability to understand and interpret policy wordings, keep the claims process on track and negotiate favourable claims settlements for our clients.
Working alongside the Managing Director and Account Director, your tasks and responsibilities will include:
- Providing high level of customer service by responding quickly and efficiently to clients, making the process easy for them.
- Regularly monitor the progress of claims, keeping our clients updated and ensuring that claims are settled in a timely manner.
- Build and maintain strong relationships with our clients, the insurers, assessors and repairers.
- Consistent delivery of high quality work and responsive customer service.
- Staying across any insurer and industry changes, including compliance, policy wordings and exclusions.
- Look to improve our processes and find efficiencies where possible.
- Assist with various tasks such as attending client meetings, creating reports and other tasks as necessary.
This is an exciting opportunity to become an integral part of a growing company, come and grow with us - make this role your own!
