Clerical Supervisor

Job reference: #9790 Brand: Lumus Imaging Location: Moorabbin Work type: Full Time (Permanent) Lumus Imaging in Holmesglen private hospital are on the lookout for a Clerical Supervisor to join the team on a full time basis. As the Clerical Supervisor, you will be working closely with the team overseeing all aspects of radiology administration ensuring smooth workflow and efficient processes whilst meeting KPI’s as required.

The successful candidate will be customer/patient driven, focusing on minimising call abandonment rates on Avaya, excellent turn around times in our upcoming e-referral space and consistently up to date with billing and claiming. They will be a mentor to their team whilst constantly upskilling themselves to stay relevant in this constantly changing space. They will have a solid understanding of MBS items/Medicare rules, Workcover/TAC billing and with troubleshooting account/billing issues.

Key responsibilities include: Managing and training your Clerical team whilst providing guidance and support to ensure excellent productivity and service.