Clerk (Outpatient Clinics)

The role:

• Provide and maintain a high standard of customer focused clerical, administrative and reception services.

• Maintain confidentiality and work according to all Agency policies, procedures and guidelines.

• Ensure all information management systems are maintained and processes conducted in accordance with the relevant guidelines and protocols of the Agency.

Note: - Please refer to the attached Function Statement for this position to address in your application.

Who are we looking for?

• Do you like to work in a fast-paced environment and have excellent time management skills?
• Do you enjoy working in a multidisciplinary team to create a smooth patient journey? 

We could be the place for you! 

The team:

This role will work as part of the Outpatient Clinics team at the North West Regional Hospital.

The Outpatient Department at the North West Regional Hospital has 14 consulting rooms. We offer general medical, surgical, gynaecology, orthopaedic, respiratory, paediatric, stomal therapy, cardiology, cardiac rehab neurology, neurosurgical, dermatology, endocrinology, infectious diseases, gerontology, nephrology, staff health, immunology and various procedure clinics and nurse led clinics. The team consists of administrative staff, nursing (EN and RN), graduate nurses, CNCs, Nurse Practitioner, and technicians. The environment is fast paced, ever changing and requires excellent time management skills on all levels.

Details of Appointment

Permanent, full time, day worker position working 76 hours per fortnight, commencing as soon as you are able to join the team

*notwithstanding hours may be negotiated with the successful applicant

• Applicants should note that, for a period of twelve months from the date of publication, this selection process may be used to fill subsequent or similar full time and part time vacancies.

Salary: $64,125 to $68,925 per annum. Our Employer 11% superannuation contribution is on top of this amount.

You’ll have access to salary package a range of benefits including living expenses up to $9,010 + $2,650 in meal entertainment each FBT year + other benefits if eligible.

• Salary range is in accordance with Public Sector Unions Wages Agreement 2022

Eligibility:

Applicants should note the following criteria are desirable:

1. Successful Completion of, or a willingness to undertake, a recognised course in business/office administration and medical terminology

2. Demonstrated experience in a healthcare setting

The Head of the State Service has determined that the person nominated for this job is to satisfy a pre‑employment check before taking up the appointment, on promotion or transfer. The following checks are to be conducted:

1. Conviction checks in the following areas:

1. crimes of violence
2. sex related offences
3. serious drug offences
4. crimes involving dishonesty

1. Identification check
2. Disciplinary action in previous employment check.

How to Apply

Apply Online.  Please click the "Apply" button on this screen.  This ensures important questions about you are answered. 

You will be prompted to complete a 1-2 page application outlining your experience, skills and knowledge as they relate to the attached function statement. 

Please note:

• We do not require a separate statement addressing the selection criteria.
• All attachments must be in Microsoft Word or PDF format.
• Referee details are submitted as part of the online application so make sure you have the contact details of two referees before applying. Referees should be your current manager/supervisor. 

Download the Statement of Duties and any Associated Documents

We encourage you to review the Applicant Guide, Statement of Duties and function statement prior to applying for an overview of the duties, program, selection process and selection criteria.

Statement of Duties

• Generic Clerk (MCH-NWRH) Band 2 (July 2023) CSU.pdf
• Generic Clerk (MCH-NWRH) Band 2 (July 2023) CSU.docx

Function Statement

• FUNCTION STATEMENT Clerk (Outpatient Clinics) (501822).docx

Applicant Guide

• Department of Health - Applicant Guide June 22.pdf
• Department of Health - Applicant Guide June 22.docx

For more information 

Allison Coull

Position: Nurse Unit Manager - Ambulatory Care 
Phone:  (03) 6493 6***
E-mail: *************@ths.tas.gov.au 

Important information

The email account you provide when submitting job applications will be used in correspondence to you.  It is important that this is kept up to date and monitored regularly.

To update your email address (or contact number), log in to www.jobs.tas.gov.au and look for “Existing applicant login” where you can update your details

The Department of Health values workforce diversity and recognises the value each person offers which is shaped by their unique characteristics, background, experiences, knowledge, skills, values and perspectives.