AddressPsychCare Psychology & Mental Health is currently looking for a part-time Client Care Administrative Assistant to join our administration team.
About PsychCare Psychology & Mental Health:
PsychCare Psychology & Mental Health operates two well-established clinics located in Ipswich. These multidisciplinary mental health and well-being clinics cater to a diverse range of clients, including children, adolescents, and adults, each presenting with unique challenges and needs. We offer a comprehensive range of services, encompassing therapy, consultation, and assessment, to address the varied mental health requirements of our clients.
Administration Assistant Role Overview:
- Offers exceptional customer care and service to patients and clinicians.
- Serves as a pivotal point of communication within the clinic.
- Manages tasks including handling incoming calls, scheduling appointments with the appropriate clinician, maintaining patient records, overseeing 3rd party referrals, addressing email queries, and processing accounts.
- Plays a key role in opening the practice at the start of each day.
Role Requirements:
- Preferably possesses a Certificate III in Medical/Business Administration, although this is not mandatory.
- Availability for 2 or 3 days per week, with Saturday being a required day.
- Working hours from 8:00 AM to 4:30 PM.
- Demonstrates excellent administration, time management, and organisational skills, with a keen attention to detail.
- Exhibits strong communication, interpersonal, and problem-solving abilities.
- Proficient in Microsoft Office applications.
- Knowledgeable about Medicare, DVA, NDIS, and other third-party referrals.
At PsychCare Psychology & Mental Health you will enjoy the following benefits: -
- Flexible employment arrangements
- Competitive employment rates
- Working in modern, comfortable rooms
- Free on-site parking
If you are interested in joining the PsychCare Psychology & Mental Health team, please click the ‘Apply’ button and submit a resume & cover letter of outlining your experience.
