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Form of workWho is allcare?
allcare is one of the leading in-home aged care service providers in New South Wales. We are passionate about providing cost effective, flexible and high quality services to our clients, allowing them to age in their own home and surroundings, with a focus on innovative services and evidence based approaches.
About the opportunity
We are looking for someone with home care, aged care or community services experience who is passionate about person-centric care. In this role, you will be responsible for coordinating the day-to-day delivery of high quality in-home aged care services for a group of clients across the Shoalhaven, by building professional relationships with clients to understand their needs, define individualised goals and assist in effectively managing the services provided to maximise budget and levels of quality care to achieve success.
You will seek and proactively respond to feedback, manage and investigate complaints and work collaboratively with clients, their support networks and other team members to effectively onboard, set goals and care plans, and proactive service offerings with a focus on holistic approach to care domains.
You will facilitate small group outings and activities with our clients, and there may also be occasions where you may be required to assist with providing services to clients in their home, including personal care, medication support, transportation services and general assistance with in-home activities such as meal preparation.
In addition, to achieve success in this role you will:
- Have demonstrated experience in a comparable person-centred planning / coordination role
- Certificate III in Aged Care or similar qualification
- Have a working knowledge of the Aged Care sector and the care services and health-related issues which apply to this demographic
- Care deeply on a professional level about high quality and client directed care, demonstrating compassion and empathy
- Demonstrate high quality problem solving, negotiation and communication (written and verbal) skills
- Be a positive and collaborative team player, who is able to influence and engage with stakeholders effectively, even when working remotely
- Be able to quickly learn and understand policies, practices and service offerings, hitting the ground running and able to identify areas of opportunity
- Possess high levels of professionalism, confidentiality and discretion
- Be able to demonstrate excellent time management skills, with the ability to prioritise, multi-task and balance a mix of proactive and reactive tasks
- Have received at least three (3) doses of the COVID-19 Vaccination and be willing to receive annual influenza vaccination
- Hold a current drivers’ licence and own a vehicle with comprehensive insurance
- Successful candidate will be required to undertake a police check
Our team members enjoy:
- Working in a supportive environment in a position that offers variety, with no two days the same
- Making a difference to our clients lives by truly delivering a client focused service.
- Access to our Live Well programs centred around employee wellness
- Employee Referral (Refer a Friend) Scheme
- Paid travel time between clients, and reimbursement of travel kilometres during shifts.
If you like the sound of allcare and meet the above criteria, then we would love to hear from you. For any questions or enquiries, please contact us on 1300 377 074.
allcare is committed to creating an inclusive workplace that promotes and values diversity and inclusion. We strive to create an equal employment environment where everyone from any background can be themselves.
Our Talent Acquisition team & Hiring Managers kindly request no unsolicited resumes from recruitment agencies. Allcare isn’t responsible for any fees related to unsolicited resumes.
