Client Manager, Cyber Insurance

Aon

Aon is in the business of better decisions

We exist to shape decisions for the better — to protect and enrich the lives of people around the world. Our colleagues provide our clients in over 120 countries and sovereignties with advice and solutions that give them the clarity and confidence to make better decisions to protect and grow their business.

Our Cyber Solutions broking business is currently seeking an insurance executive or consultative broker to join its high-performing team as a Client Manager with a specific focus on Cyber risk.

• 💬Customer Advocacy and Feedback
  

  Advocate for customers by providing feedback to internal teams on how to better meet customer needs

• 👍🏼Adoption and Success Management
  

  Support customers gain value from the product / service. Including check-ins, training, addressing blockers to adoption, and providing best practice advice

• 💼Account Retention and Expansion
  

  Proactively identify opportunities for expansion and limit risk of churn by collaborating with clients to deliver on actions

• 👥Collaboration
  

  Works with others by being open, clear in communication and listening to achieve goals

• 🛎Service orientation
  

  Actively seeks and develops strategies to help key stakeholders

• 💡Problem solving
  

  Identifies problems and develops logical solutions that address the problems