AddressClientservice Manager
Warriewood, NSW.
OE’s Cleaning Pty Ltd.
Customer Service - Customer Facing (Call Centre & Customer Service).
Full time. $75-80k p.a. + Superannuation.
We have an exciting opportunity available for an experienced Customer Service Manager to join a local Strata Cleaning, Gardening and Lawn Mowing Company.
Position available for an individual experienced with great attention to detail who will play a vital role in delivering exceptional service and ensuring customer needs are met!
Responsibilities:
- Handle incoming calls and emails from customers inquiring about products and services.
- Accurately process quotes and communication and maintain customer records in system.
- Provide precise and timely information regarding pricing, availability, and service options.
- Professionally and promptly resolve customer complaints and issues.
- Managing staff providing the customer service.
- Collaborate seamlessly with our team to consistently exceed customer expectations.
- A 'can do' attitude.
- Can work in a fast paced, fun environment.
Requirements:
- Diploma in Business or Management and at least 2 years experience and previous knowledge in Strata Cleaning, Gardening and Lawn mowing.
- Local area knowledge.
- Excellent communication and people skills.
- Strong attention to detail.
- Availability to work weekends.
HOW TO APPLY
Please send an up to date resume via email highlighting your relevant experience. We will contact selected candidates for interviews.
Note: Only applicants who meet the requirements will be considered. Thank you for your understanding.
We look forward to receiving your application.
Contact email attention Rebecca O’Hara ****@oescleaning.com.au
Summary of role requirements:
- Flexible hours available
- 2-3 years of relevant work experience required for this role
- Working rights required for this role
- Expected salary: $75,000 - $80,000 per year
