Company

AudikaSee more

addressAddressMosman, NSW
CategoryAccounting & Finance

Job description

Who is Audika?

Audika is part of Demant, a world-leading hearing healthcare group that offers solutions and services to help people with hearing loss. Worldwide the group employs more than 17,500 staff in more than 30 countries and distributes hearing healthcare and intelligent audio solutions to people in more than 130 countries.


Our clinics provide hearing services to our valued clients. We strive to put hearing care on the health care agenda and to improve the quality of life of people living with hearing loss.


We are looking for sales and customer service superstar to be a Clinic Co-Ordinator! If you are interested in helping our clients improve their hearing and quality of life, keep on reading! This is the role for you.


The Role:

This is a pivotal role in each clinic that contributes to clinic performance and enhances our customers’ experience. We are looking for a passionate and purpose-driven individual whose outstanding organisational and sales skills will help more people get access to better hearing. 

You will collaborate with Clinicians and Hearing Technicians (where applicable) to provide quality hearing health care outcomes for all our clients.

You will learn about all our products, services, our competitive advantages, and government funding programs. With all these knowledge, skills and tools you will apply tailored client-specific sales strategies ensuring they get best possible solutions. 


Responsibilities:

  • Book and confirm appointments for clients with our online schedule tool 
  • Work with clients to determine their entitlement to government funding assistance and health fund rebates
  • Follow up with existing clients to encourage renewal of the maintenance program
  • Perform hearing screening checks (full training is provided)
  • Provide administrative support for day-to-day clinic operations 


You will be successful in this role if you have:

  • Previous customer service experience in one of the following environments: retail, hearing care services, pharmacy, or allied health
  • Experience working with an older demographic, preferred
  • Strong interpersonal communication skills and empathy for clients to support their hearing journey
  • Higher School Certificate (HSC) or TAFE Qualification
  • Computer literacy skills
  • Have a valid visa to work in Australia


What’s in it for you:

  • Permanent Part Time (Tuesday and Friday - 9:00am to 5:00pm) 
  • Competitive salary + super 
  • Supportive hearing care team
  • Professional development through clear career path and professional training
  • MyRewards program – a program that offers discounts to more than 300 retailers and services across Australia
  • Online Wellbeing center – a platform offering activities, workouts, meditations, nutritional and financial advice – everything you need to live a healthier and happier life
  • Employee Assistance Program
  • Birthday and Christmas gifts


Our Values:

Audika is proud to have a diverse and inclusive culture that acknowledges and respects our employees.

We are a team of professionals who bring the importance of sound to life and connect our clients through our hearing products. 

We believe that it all starts from our employees, who make this happen. We are led by our values, which shape a supportive and encouraging culture where everyone can thrive and succeed.

We create trust! We are Team-players! We create innovative solutions! We apply a can-do attitude in everything we do.

Refer code: 2253050. Audika - The previous day - 2024-05-23 10:40

Audika

Mosman, NSW
Popular Client Service Officer jobs in top cities

Share jobs with friends

Client Service Officer

Federal Court Of Australia

Sydney, NSW

just now - seen

Senior Client Services Officer - Court Services - Albury

Department Of Communities And Justice

Albury, NSW

just now - seen

Client Services Officer - Court Services - Albury

Department Of Communities And Justice

Albury, NSW

just now - seen

Aboriginal Senior Client Service Officer Specialist

Nsw Department Of Justice

Sydney, NSW

yesterday - seen

Client Services Officer - Court Services - Dubbo

Department Of Communities And Justice

Dubbo, NSW

yesterday - seen

Client Service Associate - Family Office

Keegan Adams Recruitment

Sydney, NSW

yesterday - seen

Client Service Associate - Family Office

Keegan Adams Recruitment

Sydney, NSW

yesterday - seen

Aboriginal Senior Client Service Officer Specialist

Nsw Government

Permanent

New South Wales

3 days ago - seen

Client Service Officer - Port Macquarie

Audika

Port Macquarie, NSW

4 days ago - seen

Client Services Officer / Adviser Assistant

International Search Partners

Sydney, NSW

4 days ago - seen

Client Services Officer

Nti Limited

Sydney, NSW

4 days ago - seen

Client Service Officer | SES SYD & NSYD Districts

Nsw Department Of Justice

Sydney, NSW

6 days ago - seen

Client Service Officer - Port Macquarie

Demant

Permanent

Port Macquarie, NSW

6 days ago - seen

Client Service Officer Engineering

Gosling Electrical

Coffs Harbour, NSW

a week ago - seen

Client Services Officer

Kelly+Partners

Raymond Terrace, NSW

2 weeks ago - seen

Client Services Officer

Icare

Sydney, NSW

2 weeks ago - seen

Client Service Manager/Office Manager

Mcgrath Estate Agents

Mona Vale, NSW

2 weeks ago - seen

Client Service Officer - Path to Associate Advisors

Patrick John Walford

Sydney, NSW

2 weeks ago - seen