AddressCompany description:
Department of Communities and Justice
Job description:
Client Services Officer (Clerk Grade 1/2) - CT&SD - Court Services - Dubbo
- Ongoing - Full time (35 hours per week)
- Location - Dubbo
- Salary ranging from $70,694 pa to $76,857 pa + super and leave loading
Your role
As a Client Service Officer with Court Services, you will provide a range of clerical and administrative services including but not limited to; responding to customer enquiries, data entry and records management.
You will assist with the effective operation of Court rooms, perform complex administrative services to meet statutory obligations and deliver high quality professional services to clients.
Your familiarity and confidence with core office software applications or other technology will see you succeed in this role.
What you'll do
In this role you will be responsible for:
- Supporting the efficient operation of the court including liaising effectively with a wide range stakeholders
- Anticipating the requirements of the judiciary and other key stakeholders in the courtroom environment and provides a timely and effective response
- Provide a high level of clerical and administrative support to the court and registry
- Use computer systems to accurately enter data
- Provide high quality support to customers on the counter, telephone and via email.
- Support the effective implementation of improved work practices
- Provide procedural information in the Local, District, Crime, Civil and Care jurisdictions.
What we're looking for
- Candidates must hold a valid Australian Driver's Licence
- The successful candidate(s) must be willing to travel to other locations within the hub, this may include overnight stays.
- A departmental motor vehicle will be provided when available and the appropriate allowances paid for travel.
Download the Role Description
What We Offer
We offer a variety of benefits, including:
- A challenging and rewarding career
- Competitive pay and conditions
- Health & Wellbeing and Employee Assistance Programs.
- Flexible leave entitlements
- Training and development opportunities to build and maintain capabilities
We do work that really matters
Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It's work that really matters.
Courts and Tribunal Services manage and support the largest court and tribunal network in the country. There are 164 courts and tribunals throughout NSW, many in regional and rural areas.
Please note that the Client Service Officer role involves exposure to graphic content, including images, photographs and discussions relating to violence, sexual assault and/or homicide matters.
Are you ready to join us?
Click apply, attach an up-to-date résumé (maximum 5 pages) a cover letter (maximum 2 pages) addressing the below targeted question:
- Tell me about a situation in which a peer or team member disagreed with your ideas or actions. How did you handle the situation?
Applications close: Sunday, 30 June 2024, 11.59pm AEST
Got a question?
For more information about the role or what it's like to work for DCJ contact Rona Millstead on 68857601 or email **************@justice.nsw.gov.au
If you've got a question about applying or require an adjustment in the recruitment process, please email ***************@dcj.nsw.gov.au
Visit Recruitment adjustments on the DCJ website to learn more.
Inclusion and Diversity lies at the heart of how we recruit
We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.
To find out what DCJ are doing to build an inclusive and diverse workforce, visit our careers site.
Other Information
A Talent Pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.
Due to the Covid-19 Pandemic some interviews and assessments may be performed using alternative methods. For more information visit Our Process.
If you've got a question about applying or require an adjustment in the recruitment process, you can email the recruiter
Thank you for your interest in this role. We look forward to receiving your application.
To keep up with recruitment opportunities at DCJ, follow us on Facebook: www.facebook.com/CareersatDCJ/
