AddressAt this bustling accounting firm they believe in balancing the books and balancing fun! Located in the heart of Northbridge, they are known for their exceptional service, attention to detail, and their ability to transform numbers into narratives.
KEY SKILLS
- Customer Service Superhero: Answer phones with a smile, respond to emails with flair, and solve problems with a cape (optional).
- Detail Detective: Keep an eagle eye on the details – the last thing they need is any sneaky decimal points escaping!
- Office Organisation Extraordinaire: Maintain office order like a pro.
Front Desk
- Answer and respond to all incoming phone calls, including taking messages for the team.
- Meet and greet all visitors and clients as they enter the office, including providing refreshments.
- Respond to incoming client emails, ensuring they are forwarded to the relevant Relationship Manager.
(Don't fret, you will be trained in these areas so you can be up to speed in no time!)
- Prepare and send tax packages to for signing as required.
- Issue clients invoices through their intuitive client management app.
- Scanning and electronically profiling of client documents.
- Create and send off an array of client documents.
- Printing and binding of client documents.
- Organising catering for various events.
- Order and maintain the office supplies (including the kitchen).
- Assist with the organisation and execution of office events.
- Booking meetings for Directors as required.
- Contacting client to confirm tax details.
- Work in a vibrant, friendly, and supportive environment. Friday drinks are always on the agenda!
- Enjoy a prime location with amazing cafes and lunch spots nearby – fuel for the multitasking wizard you are!
- Regular team-building activities, they really are dedicated to developing you into all you want to be.
- Yearly conference (2023 was Bali for 3 days) with guest speakers.
- A passion for providing top-notch customer service - let's face it paying tax isn't fun for anyone but you see that ensuring everyone leaves with a smile on their face as your challenge!
- Exceptional attention to detail (you can spot a needle in a haystack).
- Strong organisational skills – you can colour-code a rainbow.
- Experience with accounting software - desired but not essential!
You bring positivity to every interaction and handle customer inquiries with the finesse of a juggler at a circus.
Your friends admire your ability to keep things organised, and you’ve been known to alphabetise the home spice rack just for fun.
WANT TO APPLY? WELL HERE IS HOW!
If you’re ready to throw your hat in the ring for this role, send your resume (in Word format please) and a cover letter (this is required with extra points for creativity).
PS: Only Application with a customised Cover Letter telling me why you are perfect for this role be considered... oh and they have to be addressed to me (Lauren van de Ven) or you aren't the details detective that my client needs for this role!
Additional information
- Great office fit out and easy access to public transport are a standout
- Reception to working with the accountants, this role has a bit of everything
- Part time 4 to 5 Days per week @ 10am - 4pm (flexible)
