AddressSouthern Cross Cleaning is part of the SCC Group. We are a highly reputable and well-known commercial cleaning business delivering cleaning services to a broad range of clients across the defence, education, retail, government, and commercial sectors.
The Client Services Manager will be responsible for leading the development and delivery of commercial cleaning services across an already established portfolio of clients located in the greater suburbs of Adelaide.
The role requirements include:
- Managing an extensive portfolio for contracted commercial cleaning services.
- Developing business services for current contracts and identifying new business opportunities.
- Providing oversight and controls for managing staffing and operational resources.
- Maintaining a safe workplace at all times.
- Maintaining a reporting structure, measuring KPIs, identifying risks and corrective actions.
- Building client relationships fostering long-term working partnerships.
- Leading and developing a team of direct reports.
We are looking for someone that is client and people focused, resilient, persistent and a driven leader that is hungry for business growth. Someone who takes pride in the quality of their work and inspires others to achieve.
The successful applicant will be:
- An experienced leader who has a proven track record for contract management, building services, leading teams and fostering strong working relationships with clients.
- Able to prioritise and delegate, with demonstrated ability to move between competing operational demands.
- A good technical understanding of equipment, cleaning services and use of products.
- Ability to collaborate with colleagues and share information and resources.
- A practical understanding of commercial cleaning services.
- A leader that is able to guide staff through the company’s vision, role modelling the values of the SCC Group.
This role also attracts commissions on top of the base salary if SCC criteria is met.
For a copy of the Position Description or for any further enquiries, please call Sam Hutton, Human Resources Coordinator - 0447 064 ***
