AddressAn excellent opportunity has arisen for a Client Services Officer / Administrator to join our team. We are looking for an energetic and motivated individual who displays initiative and has a flexible and positive attitude.
About the role
In this role you will work closely with the administration team providing support to the wider firm. Playing a crucial role in adding value to the high-quality service we provide our clients; you will be responsible for:
- Proactively building and maintaining strong working relationships with clients and staff
- Collating and lodging documents with relevant authorities including the ATO, ABR and ASIC
- ASIC company secretarial support
- Processing refunds from the ATO and maintaining Trust Account documents
- ATO portal and reporting
- Client onboarding
- Maintain client information and document management support
- Identifying, developing and improving firm’s procedures
- General team administration support
About you
To be successful in this role, you will:
- 1-2 years Client services experience in a public practice firm or similar role (desirable)
- Outstanding communication skills (both written and oral) with the ability to build rapport with clients and all relevant stakeholders
- Corporate secretarial / ASIC experience
- Proficient in Microsoft Office suite
- Excellent organisational skills with the ability to prioritise conflicting deadlines
- Be a reliable and proactive team player with high level of accuracy and excellent attention to detail
- Be a genuine team player attitude and willingness to learn and develop
About Us
PKF is one of Australia’s leading business advisory, accounting and assurance providers. We are part of a globally respected family of like-minded, separately owned firms located in over 400 cities. Nationally, we have over 90 partners and 750 people across 12 offices.
Our Gold Coast office is located in the heart of Surfers Paradise, a short stroll to the beach. We offer excellent working conditions and a competitive remuneration package along with staff benefits including wellbeing, development and quarterly social functions.
If you have a passion and drive to deliver outstanding customer care and are looking for a long-term role then we would like to hear from you.
We note only successful candidates will be contacted for interview.
