AddressDanny Met Sally is a National Premium Disability Service Provider with a difference. Our organisational purpose is to support every client, staff member, their extended family, and everyone who comes into contact with DMS with the highest level of care, commitment, respect, and support that you would expect to be given to your family (Danny) or close friends (Sally).
To find out more about our story, visit: dannymetsally.com.au
Why join Danny Met Sally?
- Attractive Salary & Incentives
- Additional Leave Benefits - Including Mental Health Days
- Career Progression Opportunities
- Positive and Supportive Work Culture & Environment
* This is a Permanant Full Time role based in our Canberra office, located in Braddon*
Working alongside our amazing Client Services Manager, this crucial hands-on role will support with delivering on our commitment to providing the very best quality of client care. This role would be great for a disability industry professional looking to take the next step in their career, joining a national provider with great career development opportunities.
As a Client Services Officer you will support across the following areas:
- Liaising directly with clients, Support Coordinators and all stakeholders Who Require Our Services: In Home Supports, Supported Independent Living, Community Access & Participation, Respite, etc.
- End to End onboarding and ongoing monitoring for all Participants in your caseload.
- Collaborating with Coordination, Recruitment and Management to ensure best outcomes for all Participants
- Onboarding of New Participants with all relevant compliance - Including: Participant Profiles, Care Plans, Service Agreements, Schedule of Supports, Collating Health Assessments, etc.
- Ongoing Face to Face Meetings with Participants to Ensure Service Standards are Upheld
- Participate in the continued growth of our ACT market by making meaningful connections through networking and business development activities
- Prior experience working in the NDIS sector from a Client Services perspective
- Self-starter who enjoys leaving things better than the way you found them
- Enjoy making genuine connections and building meaningful relationships
- NDIS Worker Screening Check
- Excellent written & verbal communication skills
- Experience meeting deadlines, and working within a fast-paced environment
