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SalaryOur client has a rare and exciting opportunity for a Clienteling Manager (or Associate Clienteling Manager) to join its award winning team.
- Opportunities for career growth and progression
- Fantastic work culture and supportive community
- High standards and accredited training provided
Head Office is in Sydney and the role is available in stores in any of NSW, VIC, QLD and WA.
How you will contribute
- You will be a brand ambassador who supports the team to build and develop their client relationships
- Utilise CRM software to track, develop and maintain client relationships
- Deliver excellence in retail experience and promote a Client Centric Culture within the team
- Manage the operation and implementation of clienteling plans to contribute to store target achievement
- Responsible for leading and supporting the team to build high-level relationships with clients through coaching and training sessions
- Directly liaising with and supporting the growth of high spending clients
- Assist in the management of events with a focus on client invitations, gifting, appointments, and sales
- Partner with the Client Engagement team in Head Office to successfully implement require clienteling activities within the store.
Who you are
- Previous experience in the luxury retail industry
- Refined communication skills are essential, both written and verbal
- Ability to confidently coach, train and at times manage a large team
- Experience working with and achieving sales KPIs
- Ability to engage with high spending clients and lead the team by example in clienteling activities.
Why work with us?
This is a great opportunity to join a thriving Atelier in a global Luxury Group that offers endless possibilities to learn and grow. Talent development is a managerial principle in this brand, along with a commitment to fostering internal mobility. Their common vision policy promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.
Please click 'Apply' to be considered for this fulltime salaried position of Clienteling Manager paying a salary for the position from $85K (plus super) or that of Associate Clienteling Manager paying a salary for the position from $80K (plus super).
Additional information
- Opportunities for career growth and progression
- Fantastic work culture and supportive community
- High standards and accredited training provided
