Restaurant Manager

East End Cellars Norwood is increasingly recognised for offering a carefully curated selection of wines, including a diverse range of local and international varieties. Our wine bar is particularly known for its focus on supporting local South Australian wineries, featuring a variety of styles, vintages, and regions, 

We take pride in offering an exquisite dining experience that revolves around our love of fine food and complementing the artistry of our chefs who craft culinary masterpieces with precision and passion.  Our commitment to exceptional service in a warm friendly atmosphere has made us a favourite destination for food and wine enthusiasts.

As we continue to grow, we are seeking a highly experienced, talented and motivated individual to join our team as Restaurant Manager and lead the way in delivering unparalleled hospitality.

The role will focus on the provision and supervision of excellent customer service including restaurant service, wine tasting, and events. Your peripheral vision and ability to delegate will be key to this role, managing multiple tasks at once while not missing a beat on the floor. This position involves sales, customer relations, staff supervision; and, training and mentoring front of house staff. 

Responsibilities

• Oversee daily restaurant operations to ensure seamless service and guest satisfaction
• Develop and maintain high standards for food and beverage quality
• Working seamlessly with our Head Chef and Bottle Shop Manager, you will strive to educate and immerse our guests in unforgettable experiences centered around our outstanding produce.
• Curate and update an exceptional wine list to complement our culinary offerings
• Train, motivate, and lead a team of dedicated staff members
• Implement and enforce health and safety standards
• Manage inventory, control costs, and optimise profitability
• Foster a positive, respectful and collaborative work environment
• Interact with customers to ensure a memorable dining experience

Qualifications

• 2 years experience as a Restaurant Manager or similar role
• In-depth knowledge of premier wines and a passion for culinary excellence
• Exceptional leadership and communication skills
• Strong organisational and multitasking abilities
• Ability to thrive in a fast-paced environment
• Familiarity with point-of-sale systems and restaurant management software
• RSA Certificate
• WSET Level 2 or above
• Familiarity with restaurant management software, Bepoz and now book it are preferred but not essential.

Benefits

• Competitive salary and performance-based bonuses
• Ongoing training and professional development opportunities
• Employee discounts and perks

How to Apply: 

Keen to apply? Here's how you can showcase where your qualifications and experience align with our requirements:

• Include your current resume that showcases your 2 years or more of previous experience in a similar role, emphasising your achievements and contributions to the success of the establishments you've worked at.
• Wine Knowledge: Highlight your WSET Level 2 or above certification to demonstrate your expertise in wines, which is crucial for managing a restaurant with a focus on wine styles and trends.
• Leadership Skills: A proven ability to train, lead, and develop a team are key qualities to ensuring your success in the role. We are keen to learn of instances where you've successfully motivated and guided your team to achieve high service standards. 
• Team Collaboration: Emphasise your team-focused approach, showcasing instances where you've worked collaboratively with staff to empower and enhance their overall performance and customer satisfaction.
• Continuous Improvement: Communicate your motivation for continued improvement and development, demonstrating your commitment to staying updated on industry trends and evolving best practices.
• Organisational Skills  Highlight your proven organisational skills with high attention to detail. Discuss how you've effectively managed rosters, complied with regulatory requirements, and ensured high standards in service.
• Personality: We take pride in our friendly, professional, and energetic personality, as these qualities contribute to creating a positive and welcoming atmosphere for both customers and staff. 
• Hands-On Approach: Your hands-on managerial approach and desire to share knowledge will be highly regarded. Tell us about your proven experience in FOH Management and how you actively engage in the day-to-day operations to lead by example.

If you are ready to take on this exciting career opportunity, please submit your resume and cover letter to Julianne Kuhlmann **@eastendcellars.com.au detailing your relevant experience and reasons you would be a great fit for our Restaurant. Applications are already being received, so please submit yours as soon as possible or by COB 25th January 2024.

East End Cellars is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.