AddressIf you are passionate about enhancing Outpatient Services and improving patient outcomes through proactive coordination and collaboration, we encourage you to apply for this impactful role at John Hunter Hospital.
Employment Type: Permanent Full Time
Position Classification: Health Manager Level 2
Remuneration: $112,083 Per Annum + 11% Super + Salary Packaging
Hours Per Week: 38
Requisition ID: REQ498681
Applications Close: Sunday, 30th June 2024
Clinical Care Coordinator
Outpatient Service
Awabakal Country - John Hunter Hospital
Whilst this position is open to all individuals, it is targeted to Aboriginal or Torres Strait Islander people under section 21 of the Anti-Discrimination Act 1977. Aboriginal or Torres Strait Islander people are encouraged to apply and consideration will be given to suitable Aboriginal or Torres Strait Islander applicants to promote equal or improved access. Aboriginal or Torres Strait Islander applicants must demonstrate Aboriginal or Torres Strait Islander status in addition to addressing the selection criterion.
About the role:
We are seeking a dedicated Clinical Care Coordinator to join John Hunter Hospital, focusing on optimising Outpatient Services in Orthopaedics, Neurosurgery, Plastics, and Colorectal specialties. In this role, you'll play a critical part in improving patient access and continuity of care within our outpatient departments. Your responsibilities will include facilitating seamless transitions for patients from General Practice to specialist care, managing referrals, wait lists, and appointments efficiently. You'll implement and uphold streamlined appointment processes, utilising triage guidelines to ensure timely access to care.
Collaboration with clinical units will enable the implementation of alternative service delivery methods such as Telehealth, with a focus on evaluating their effectiveness. You’ll strengthen integration across primary care networks, acute healthcare services, John Hunter Children’s Hospital, and community partners to enhance patient care pathways. Acting as a liaison between Outpatient Services, emergency department, and inpatient wards, you’ll coordinate referrals and appointments post-discharge, ensuring comprehensive patient care. Data analysis and reporting on patient care metrics will be integral, providing regular updates and recommendations for improved outcomes. Your clinical expertise, combined with strong project management, communication, and interpersonal skills, will contribute to the development of education programs for primary healthcare providers, fostering continuous improvement in clinical practices.
This position is full time only, part time/job share will not be considered due to the complex nature of the role.
Where you'll be working:
John Hunter Hospital Outpatient Service is located in the Royal Newcastle Centre. This is one of five Clinical Care Coordinators supporting a multi-disciplinary team.
John Hunter Hospital is located within the Hunter New England Local Health District and is nestled between multiple beautiful beaches and the magnificent Hunter Valley vineyards which are just an hour’s drive away. The hospital has direct access to public transport and is close to numerous public schools and several major shopping centres.
The NSW Government has committed $835 million to redevelop the John Hunter and John Hunter Children's Hospital. The John Hunter Health and Innovation Precinct project will deliver an innovative and integrated precinct with industry-leading facilities. The project will work in collaboration with health, education, and research partners to meet the current and future needs of the greater Newcastle, Hunter New England, and Northern NSW regions.
Benefits:
- Supported by the other clinical coordinators, specialised nursing staff, as well as the broader leadership team.
- Opportunity to make a meaningful impact by improving patient care.
- ADO's each month (for full time employees).
- 4 weeks annual leave (pro-rata for part time employees).
- Salary packaging options.
- Fitness Passport.
- Employee Assistance Program (EAP) for staff and family members.
Need more information?
- Click here for the Position Description.
- Find out more about applying for this position.
For role-related queries or questions contact Joseph Turner on *************@health.nsw.gov.au.
Information for Applicants:
To be eligible for permanent employment in this position you must be an Australian Citizen, or a permanent resident of Australia, or a New Zealand citizen with a current New Zealand Passport. Employment of a temporary visa holder may only occur if no suitable local candidate is identified for the position; in this instance, you may only be offered employment in line with the conditions and expiry date of your visa.
The salary band for a Health Manager 2 is $106,142 - $125,241 per annum. The budgeted starting wage for this position is $112,083 per annum, currently this is unable to be negotiated.
Previous candidates need not re-apply.
An eligibility list will be created for future permanent full time and temporary full time vacancies.
We are unable to accommodate visa sponsorship for applicants requiring a visa for this position.
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