Address
Form of work: Clinique
: Retail - Store
: Asia Pacific-AU-NSW-Sydney
: Full-time
: 1st (Day) Shift
: Standard
Position Summary:
You will also like working as part of a high performing team to create impact with in-store events and to ensure that the store always achieves our high standards of visual merchandising to stand out against our competitors.
If you are a dynamic self-starter looking for a progressive career opportunity then this could be the perfect role for you and the first step of your career with a leader in prestige beauty.
While certification in make -up artistry and/or previous retail make up experience is desirable we also welcome applicants with amateur level experience.
As a leader in prestige beauty with a culture that values the diversity of thought and people, we offer excellent training and development and a competitive remuneration and benefits package.
As part of our standard hiring process you will be sent an invitation to complete a Digital Interview by a third Party, HireVue. Your application will not be completed until this has been completed.
Clinique is looking for a Full time Consultant to deliver outstanding customer service and build customer loyalty. Key Tasks:
Achieve sales targets (daily, weekly, monthly) through utilization of link selling; consultation; demonstration and working outside counters.
- Provide excellent customer service to all customers.
Demonstrate an understanding of customer's needs and surpass their expectations
- Adhere consistently to the Estee Lauder Companies grooming guidelines and display professional image.
- Be able to deliver skincare & makeup applications and ensure that all customers are provided with up-to-date information in regards to skincare techniques.
- Attend and participate in designated training sessions ensuring skill development, current knowledge of products & new products, plus an interest in social selling.
- Replenish and rotate stock.
Keep counter and tester units clean. Ensure hygiene standards in regard to each and every customer.
- Follow guidelines and direction; accept and implement suggestions/feedback given by store or Clinique Sales and Education Manager.
- Demonstrate an enthusiastic, cooperative team player approach to colleagues & store management
- Be able to communicate efficiently with the brands and with store management & can work independently.
- While a qualification in make-up artistry/previous retail make up experience is preferred, we welcome applicants with amateur level experience who are able to demonstrate a high level of creative and technical expertise
- All applicants must be able to demonstrate the ability to provide inspirational, authentic and personalized customer service
- Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment
- Previous experience with retail point-of-sale software
- Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview
Relevant Indicators: Customer service or sales experience of min 2 years.
Personal Attributes:
• Service oriented with a "can do attitude" and have a passion for the retail industry
• Friendly and a conversationalist who understands luxury skincare
• Past experience in retail, hospitality, or travel
• A good command of the English language and a second language would be advantageous
The Estee Lauder Companies acknowledges the Traditional Owners & Custodians of the lands on which we work, and pay our respects to their Elders past, present and emerging. The Estee Lauder Companies is proud to be an Equal Opportunity Employer. We do not discriminate based upon religion, race, national or ethnic origin, sexual orientation, gender identity, gender expression, age, status as an individual being differently abled or other applicable legally protected characteristics.
If you need assistance or an accommodation to apply to a role due to being differently abled, you may contact us at ***********@estee.com.au
