Club Manager

Your new company
Your company is one of Australia's largest gym franchises. If you are customer service focused, has a passion for the fitness industry, loves helping people achieve their goals & has sales experience - this is the right job for you!
Your new role
The Club Managers are solely and completely responsible for maximising the profitability of the club. They are responsible for joining members, retaining existing members and giving the members a quality service, obtaining their set number of prospects each month, selling a certain amount of memberships each month and looking after the social media marketing.
Key Duties:

• Responsible for conducting prospect, service and retention calls
• Accountable for achieving monthly KPIs/targets set by the Area Manager
• Responsible for having a good understanding of the gym’s attrition rates, sales forecasting etc.
• Responsible for promoting the gym through outreach & promotions
• Accountable for having regular meetings with the PT’s so priorities for the gym are aligned
• Accountable for ensuring member complaints are responded to effectively/efficiently

Your skills and experience

• Previous sales experience
• A passion for the fitness industry
• Time management
• Leadership
• Customer service focused
• Ability to prioritise and delegate
• Proactive and shows initiative
• Patient, courteous and ability to show empathy
• A team player
• General initiative – if it’s a good idea, share it with the team and bring it up for discussion

Your next step
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV to olivia.pobjie@randstad.com.au or call me now on 0456757930 to discuss your next role.
If this job isn't quite right for you but you are looking for a new position, please contact me for a confidential discussion about your career.
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
Skills
Sales manager, Club manager, manager, marketing, sales consultant, sales associate, salesperson, sales, fitness manager, gym manager, gym operations
Education
Secondary School/High School