AddressExciting news from the Havana team! We are looking for a qualified Espresso Technician to join the Havana Coffee Works family based at our Wellington HQ and help us keep the COFFEEUFEEL flowing. Havana is in an exciting period of growth for our business, so don’t miss this opportunity to join the ride.
Your role will be to maintain, diagnose and repair machines for both our commercial fleet & customers across the Auckland region. If a customer requires some urgent support with their coffee machine, you would be there on hand to make sure they're back up & running with minimal impact. Havana is the distributor for Wega, Mazzer, Rocket and La Marzocco coffee machines, so providing technical guidance on these machines is also part of the role.
Reporting to our Technical & Equipment Sales Manager, your responsibilities will include:
• Installing, servicing, repairs, maintenance of all Havana equipment across a variety of customers and locations
• All workshop and storage related inventory and stock management, including stocktakes and orders/ acquisition
• Management of all equipment in CRM system, including serial numbers, locations, service history
• All events set up requirements
• Building maintenance and repairs as necessary
We're looking for some who is:
• Motivated, hard-working, a “get in and doer” who is fit and healthy and capable of physical work.
• Quick thinking with GREAT attention to detail, focusing on customer service
• Cool under pressure; working well to time constraints, following pre-determined guidelines, planning ahead, meeting operational demands and adapting to ever-changing variables on a daily basis.
• Positive and focused; we are a team where no task is too big or too small so a great attitude to teamwork while being self-motivated is essential.
You’ll need to hold a current New Zealand EAS Electrical Certificate and a full NZ Driver’s license. Preferably at least three years’ experience working with coffee equipment (or something similar). A reasonable base knowledge and experience in the specialty coffee sector is preferred. The role may include travel outside of the Auckland region, and occasionally outside of usual business hours which you will be compensated appropriately for.
Flexibility at Havana Coffee Works
Our people at Havana are diverse – coffee connoisseurs, beer lovers, wine enthusiasts, music aficionados, marathon runners, family people, single people, pet people, and more. You name it, we’ll have it in our mix. We’re proud of our diverse workforce, acknowledging our people for the unique individuals they are. When it comes to flexibility, we understand that one size doesn’t fit all. Our flexible working program, LionFlex enables us to work in ways that support our lifestyle to help us balance our career with the other important things in life.
If you think you are the right “coffee tech” for this role, please draw us a diagram of your favourite machine and send it in with your CV and cover letter. Or even better - drop in to Havana HQ today!
We are committed to diversity, equity, and inclusion, and leveraging unique perspectives to innovate and grow.
If you need specific support or accessibility adjustments during the recruitment process, please reach out to us via ***************@lionco.com. This includes supporting transgender and gender diverse applicants as we understand the unique challenges and concerns these individuals might have.
