Address Location: BAPL Duty Free
Posted on: 23 February 2024
ABOUT LOTTE DUTY FREE
Lotte Duty Free is one of the world’s leading retailers that operate across 21 locations in 7 countries and 13 airports. Strategically positioned amongst the most coveted destinations (including Australia, New Zealand, Japan, South Korea, Singapore, Vietnam and USA), we showcase a world of luxury brands in cosmetics, perfume, watches, jewellery, liquor, wine and more!
Headquartered in South Korea, Lotte Duty Free is a household name and synonymous with delivering excellence in customer service and a long heritage as the most trusted travel partner.
Oceania, the region in which Australia belongs, holds 6 locations (Melbourne Airport, Brisbane Airport, Darwin Airport, Wellington Airport, Sydney and Melbourne downtown stores).
ABOUT THE OPPORTUNITY
We are looking for a driven and enthusiastic Collections Crew with passion for customer service to join our Sales Team at Brisbane International Airport. In this position, you will be dispatching orders to Lotte Duty Free customers at the Collections counter. You will be working in a fast-paced, customer centric environment with a friendly and diverse team.
YOUR DUTIES WILL INCLUDE
- Distribute orders to customers at the Collections Counter.
- Complete picking and packing of online orders and maintain all parcel organisation
- Check all remaining parcels at the close of each shift.
- Assist with customer service on the shop floor as required.
- Be aware of, and adhere to, Airport security emergency and health and safety procedures.
ABOUT YOU
- Previous customer service experience in a fast paced environment
- A reasonable level of physical fitness, as manual handling/heavy lifting will be involved.
- Ability to manage various competing priorities and ability to assess and resolve basic problems.
- High attention to detail.
- Strong communication and numerical skills
WHY JOIN LOTTE DUTY FREE
- Team discount & Lotte “Perks” program
- Sales & product training
- Safe, diverse and inclusive work environment with supportive culture
- ASIC pass provided
- Discounted car parking
HOURS
- Full time position – 76 hours fortnightly
- 2 week rotating roster
- Afternoon / evening shifts
- Flexibility with hours of work is important as our stores are open for long periods.
To work with Lotte Duty Free, you must hold a current Australian or International Passport. Please note that all Lotte Duty Free employees are required to have Customs and Police Clearance process.
Only candidates that are successful for short listing will be contacted.
If this excites you, we want to meet you!
