Commercial Coordinator - Mining Technology

Real Time Instruments (RTI) creates value by combining technology, physics and innovative thinking to support and solve the world’s demand for critical materials.

RTI empowers mining operations to maximise resource efficiency, enhance environmental safety, and enable sustainable practices by providing real analysis, real data, in real time. If you are ready to be part of a revolution in mining, have a passion for technology, possess a talent for creating value and want to join an inclusive, exciting and high-performance culture then RTI might be for you.

About the Role

RTI is creating a new role to support the growth of our innovative Mining Technology solutions. We are looking for a dynamic and proactive person to coordinate and support our market presence, develop a knowledge of the global critical materials sector and deliver sustainable revenue growth as our business evolves. We ask our team members to combine their understanding of value-based sales processes with the curiosity to understand our industry partners and how the market can use our sensors to create safer, smarter and more sustainable outcomes.

Deliverables:

· Help coordinate and support the development and execution of strategic plans to drive sales growth across the business.

· Help identify, qualify, and support the conversion of new business opportunities, leveraging your understanding of the critical materials sector, sales process and sales tools.

· Build and nurture strong relationships with internal and external stakeholders, key decision-makers in the industry, executives, and help RTI become their trusted advisor.

· Collaborate with all business units to align our solutions with customer needs and industry trends.

· Provide exceptional customer experience and ensure we add value with every engagement or touchpoint.

· Facilitate solution presentations to inform customers about the value of RTI’s technology solution and develop proposals, tender documents and other commercial artefacts or collateral to help grow RTI.

· Stay current with industry developments, emerging technologies, and competitive landscapes to provide insights and recommendations to stakeholders and partners.

· Collaborate with cross-functional teams to achieve targets and exceed commercial objectives.

· Participate in trade and industry events as required.

· Manage and maintain sales databases, ensuring high levels of data accuracy, fidelity and integrity.

· Generate and analyse sales reports, providing insights and recommendations to enhance sales performance.

· Support the implementation and optimisation of sales technologies, including CRM systems and other sales tools.

· Assist in the development and revision of sales policies and procedures.

· Coordinate with the commercial team to ensure proper lead management and distribution.

· Facilitate communication and workflow between sales, marketing, and customer support teams to ensure alignment and maximise efficiency.

· Assist in planning and organizing sales training programs and workshops.

· Monitor and evaluate sales targets and objectives for performance analysis.

· Handle administrative tasks related to sales operations, including contract management and compliance checks.

· Identify improvements in the sales process and work with the team to find effective solutions.

· Have a willingness to learn and develop into a more senior commercial role.

Requirements:

· An understanding and exposure to sales support, customer success, customer engagement, account management or general sales.

· A positive and curious mindset to develop your passion for technology – we don’t need experts but a passion and desire to learn and develop your talent is important.

· Strong communication and collaboration skills, the ability to use various technology platforms (Microsoft, HubSpot etc), and work with people across the mining value chain.

· Exposure to mining and related industries will be well-regarded but not essential.

· A strong curiosity and ability to identify customer challenges and the desire to solve problems.

· Respect, resilience, and a positive attitude.

· A competitive nature to see the critical materials industry use technology to transform.

· Tertiary education is a plus but not essential (attitude and cultural fit are most important).

· Ability to travel occasional with the region and globally as needed.

· The desire to learn, develop and mature into a more senior role.

· A current vehicle operator’s licence.

· The ability to pass a pre-employment medical (including a drug and alcohol screen).

Why Join RTI?

· Be part of a forward-thinking organisation at the forefront of revolutionising STEM and mining.

· Collaborate with a team of passionate professionals who are driven by innovation and excellence.

· Opportunities for professional growth and development through ongoing training and mentorship programs.

· Competitive remuneration package with flexible working conditions.

· Join an enterprise that is scaling and expanding into new markets.

· Be part of a diverse and inclusive global team.

If you are ready to take on an exciting challenge, make a significant impact, and shape the future of Mining Technology, we want to hear from you! Apply now with your resume and a compelling cover letter outlining your relevant experience and why you are the perfect fit for this role.

Join us in transforming the critical materials industry – apply today!