Commercial Electrical Service Delivery Manager

The AEI brand carries a strong reputation amongst many leading private organisation's and government enterprises.  To ensure we deliver on our promises to our clients who rely heavily on us; previous experience in similar roles is an absolute prerequisite for this position.

We kindly ask that do not apply if you cannot demonstrate the experience in following aspects - 

• Management of both administration and trade personnel teams
• High volume work order management 
• Experience being on call and managing after hours services
• Strong communication (verbal and written )
• Preventative maintenance planning, scheduling and accountable delivery

The Company

About us

Australian Electrical Industries (AEI) is a leading provider of electrical, security and communication services to national retail, commercial, industrial, healthcare, and government enterprises across Australia.

We attribute our fast growth and success to our great team of people who work closely together and pride themselves on outstanding communication, exceptional customer service and a genuine ‘get-it-done’ attitude.

The Role

In short, the Commercial Electrical Service Delivery Manager is responsible for facilitating maintenance operations across Victoria and New South Wales for up to 480 retail, commercial and industrial properties.

This role is fully resourced and supported by dedicated Service Coordinators and back-end administration team to maximise successful outcomes of this position.

Key Responsibilities

• Liaise with a variety of blue-chip and well known clients and your team of up to 12 on-staff electricians 
• Manage sub-contractors and suppliers in Victoria and NSW (electrical, civil, switchboard manufacturers etc)
• Schedule and support electricians in completion of work orders 
• Engage new sub-contractors and induct them in AEI's compliance system
• Complete jobs/projects documentation (COES)
• Uphold safety and quality requirements in line with ISO certifications
• Organise and order required materials and stock from suppliers
• Raise purchase orders
• Draft, submit and follow up Quotations 
• Assist clients and staff in answering technical queries
• Report updates directly to Managing Director 

About You

You're a Class A Licensed Electrician who's had similar roles, you know you're capable of the above, and you're ready to be rewarded with an attractive salary for doing so.

Your extensive operational knowledge in electrical power, lighting and data in commercial installations serves you well but your open to new opportunities to add to your experience and level up your position in the electrical industry.

Your love of just pushing forward to get it done is what you're most known for.

Key Attributes 

• A manager and leader  who values a cohesive team, leads by example, and fosters a culture of honesty and respect amongst electricians and service coordinators 
• Highly organised and process driven with a natural attention to detail and ability to prioritise and multitask while remaining calm, flexible and focused
• Communication and interpersonal skills with the ability to actively listen, articulate clearly and genuinely engage with the AEI team, clients, and stakeholders
• Technical and safety: Class A Licensed Electrician with extensive knowledge of AS3000 wiring rules

The Offer

Permanent full time rewarding role with the opportunity to grow your career in a successful and growing company that genuinely values its employees. 

To demonstrate this, we remunerate well above the industry average along with providing a current company vehicle, laptop, phone, modern office environment and well resourced administration team.

We welcome your application which should include your resume and brief cover letter outlining your current position, reasons for applying and what it is that would make you a successful person for the role.