Community Fundraising Coordinator (Digital) - Flexible Location

Job description

• Join one of the world's largest and most respected conservation organisations
• Workplace flexibility including monthly Rostered Day Off
• 2 Year fixed term contract
• Location Flexibility (Australia)
• Ideal position for new graduate or someone looking to refocus their fundraising career in digital

About the organisation
For over 60 years, WWF has been a powerful voice for nature and communities. We are a global network of local organisations working in 100 countries. WWF-Australia is the largest southern hemisphere member of the WWF Network, with over 2.5 million supporters. We work as a catalyst with communities, First Nations, governments, businesses, innovators, and philanthropists towards our global mission: to build a world where people live and prosper in harmony with nature. We use our expertise to conserve biodiversity, empower communities and halt climate change in Australia and the Asia-Pacific region. Joining WWF-Australia, you will be part of a diverse global team of over 7,000 employees - working together in a values-driven global to local network for the prosperity of both people and our planet.
Learn more about our 60 year history:
About the role
The Community Fundraising Coordinator builds quality relationships and delivers a positive, personalised, and engaging experience for digital and peer-to-peer fundraisers. The role takes the lead on supporting fundraisers via our livestream program and will help WWF-Australia in exploring emerging digital programs for fundraising potential. The role helps develop, implement, and coordinate activities across an assigned Community Fundraising portfolio, which includes signature campaigns, livestream and virtual fundraising. The position supports the acquisition, retention, and ongoing engagement of community supporters; with the aim of growing revenue and increasing supporters' lifetime value, in alignment with WWF's conservation goals.
Key accountabilities (please refer to PD for full list)

• Collaborates to implement the strategy to attract, retain and engage community fundraisers, to increase income from existing and prospective supporters.
• Adopts a relationship management approach to grow and retain a pipeline of community fundraisers and provides them with support and guidance to motivate them toward achieving their fundraising targets.
• Identifies opportunities for third-party fundraising (with a focus on livestream, virtual, and signature event fundraising) and supports the development and implementation of new Community Fundraising initiatives (with a focus on emerging innovative digital channels) that aim to grow the giving portfolio.
• Collaborates to develop and update marketing collateral and engagement communications to inspire prospective and existing supporters.
• Represents WWF-Australia at relevant events (inclusive of virtual events) to improve the fundraising outcome and promote opportunities for people to support WWF's mission.
• Coordinates the successful delivery of virtual events and in-person third-party events ensuring deadlines are met and risks are mitigated.

Skills, knowledge and experience

• Demonstrated understanding of the Community Fundraising and fundraising campaign environment.
• An interest and understanding in streaming, Web3/Metaverse, virtual and other potential emerging digital channels.
• Well-developed interpersonal, verbal, and written communication skills.
• Demonstrated high level of customer service and relationship management skills, preferably within a fundraising, sales, or account service environment.
• Demonstrated ability to build relationships with diverse groups and deal sensitively with people and personal information.
• Demonstrated self-organisation and attention to detail, with a track record of meeting deadlines.
• Demonstrated competency in Microsoft Office and Google Suite.
• Demonstrated competency in third-party platforms (e.g. Twitch, Tiltify, Funraisin) and social media platforms.
• Collaborative team player to achieve shared goals.
• Interested in design thinking and innovation frameworks, principles and practices.
• Willingness to work flexible hours, including attending events outside business hours as needed.

The ideal candidate will have an ability to work both autonomously and constructively within a team and be aligned with WWF's vision, mission and I-CCaRe Values - Integrity, Courage, Collaboration and Respect.
WWF values diversity and is building a workforce that reflects the community we serve. WWF is an equal opportunity employer and Aboriginal & Torres Strait Islander peoples, people from culturally & linguistically diverse (CALD) backgrounds, sexuality and gender diverse (LGBTQIA+) community members, and people living with disabilities are encouraged to apply.
WWF-Australia staff work in teams and in regional and remote communities. To protect the health and safety of WWF-Australia team members and people in regional and remote communities, WWF-Australia requires all persons who apply for employment at WWF-Australia after 25 October 2021 to provide evidence that they have received the first and second courses of an Australian government-recognised COVID-19 vaccination before a job offer can be made.
Applications
Applicants can apply via the Apply Now button. Only those applicants applying online via the eRecruitment System will be considered.
Please include the following two attachments: (1) a cover letter/statements against the selection criteria and (2) your resume (CV).
Note that applicants require current unlimited working rights in Australia to be eligible for this role.
Applications for this role will take you to the employer's site.
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