Community Housing Officer (CHO)

Our local employer is looking for responsible and hardworking people to join their team, who can also demonstrate an ability to undertake the following but not limited to:
Provide effective tenancy management - Support tenants with:
• Filling out forms and documents
• Locate tenants
• Provide advice on the Community
• Support tenants to report maintenance
• Act as an advocate for tenants with housing concerns
• Education on the Living Strong - Healthy Living Program (HLP)
Support Tenancy Contract Officers (TCO) with:
• Delivering letters and notices
• Attending ingoing or outgoing inspections
• Attending new tenancy agreement sign ups
• Attending transitional agreement sign ups
• Attending Housing Reference group meetings as requested by management
Support lntract with:
• Ensure all interactions are compliant with Residential Tenancies Act and all other relevant legislation.
• Attendance of twice weekly team meetings
• Identify potential CHO's to work effectively across all communities
• Supporting your team with work attendance
• Working well in a team environment and on your own
Recording and documentation
• Ensure you record all interactions in TMS
• Record H LP on an excel spreadsheet
• Complete vehicle start ups every Monday
• Respond in a timely manner to emails
• Complete your timesheet daily in Connex
• Other administration as directed by your manager
MUST HAVE
Have good communication skills
• Have good computer skills, email and spreadsheets
• Provide cover when other staff are on leave
• Attend training and work functions in Darwin as requested
• Attend work at the nominated time or advise your manager of non-attendance no later than 0815 via phone call or text
• Have a drivers licence