Community Services Officer

Purpose and General Responsibilities of the Position

The purpose of the position is to:

• Assist the Service Manager to fulfil the contractual requirements of the HCSS Programs. The current programs include the Burdekin Community Support Neighbourhood Centre Program (BCS), Specialist Homelessness Service (SHS), Crisis Accommodation Program (CAP), State Emergency Relief Program (SERP), Older People’s Action Program (OPAP), Domestic Violence Support Service (DVS) 
• Provide administrative support for all HCSS services.

Primary Duties and Responsibilities

1. Adhere to the delivery of HCSS activities in accordance with the BCA Quality System and relevant Service Standards and Quality Framework.
2. Liaise with internal and external service users exercising a high level of interpersonal and communication skills to enable effective and efficient coordination of service delivery.
3. Communicate with the general public in a manner which will enhance the image of the BCA.
4. Comply with the standards and conditions set out by the Work Health and Safety Act 2011 and other relevant policy and procedures, Service Standards and relevant state and federal legislations. Regularly perform quality assurance compliance checks to ensure quality standards are being met.
5. Collect and maintain statistics in the appropriate registers that assist in the administration for the HCSS governance and reporting requirements.
6. Provide assistance to the Service Manager and perform additional duties as required.

How To Apply For This Position:

Applications must include a cover letter, a current resume and statements addressing the selection criteria found in the Position Description which can be obtained from The Support Centre, 130 Queen St, Ayr, by phoning 47833744 or emailing ***@bcaburdekin.org.au

Job closes Friday 24th May 2024 at 4.00pm.