Companion Animal Liaison Officer
- Permanent full-time, 35hrs per week
- Salary from $1,405.97 - $1,521.94 + 11% super + Award and super increase from July 2024
- Be part of an amazing team who provide a great service to our community
About us:
We are not your usual, we are upbeat, resourceful and determined. Our staff and community are at the core of what we do, looking for ways to work together and support each other. Naturally welcoming, we share good-natured humour and positivity. We aim to inspire a sense of possibility and create opportunities for all by rolling up our sleeves. Our workplace is agile and flexible, keeping ahead of the times. Be a part of it, let’s get something started!
About the role:
We have a great opportunity for someone who has passion for rehoming animals and providing excellent customer service to our community. Our Companion Animal Liaison Officers are responsible for proactively promoting the animals in care at the ACF to find them suitable homes. This is through regularly updating our website content and other platforms, networking to effectively promote the rehoming of animals through community, welfare and rehoming organisations and responding to a variety of customer inquiries. The CALO role will also provide general administrative support to the ACF team and be encouraged to think outside the box for new and innovative ideas on how to rehome the various Companion Animals that come into our care.
The two Companion Animal Liaison Officers work very closely together looking after the impounding and rehoming areas, along with providing crucial administration and customer service support to the team.
The successful candidate will demonstrate the following key skills and attributes:
- Relevant qualifications and extensive job related experience in an appropriate field.
- Demonstrated high level of knowledge, compassion for and experience in dealing with Companion Animals.
- Significant experience in or demonstrated capacity for developing materials for promotional/marketing purposes.
- Ability to liaise and network effectively with external customers and animal welfare groups to promote animals for rehoming and sale.
- Self-motivated with well-developed public relations, interpersonal and communication skills, both written and verbal.
- Ability to work in a sometimes fast paced and reactive environment
- Highly developed conflict resolution, negotiation and mediation skills.
- A commitment to community education.
- Effective analytical and innovative problem solving skills.
- Advanced internet, social media and computer skills (using Microsoft Office Applications and relevant corporate software).
- Excellent time management and organisational skills.
- Photographic skills (skills in animal photography will be highly regarded)
- Commitment to living our values of respect, integrity, teamwork, trust and optimism. It is through respect, integrityand teamwork that we build trust and create optimism for Campbelltown’s future.
As a member of our friendly and passionate team, you’ll receive the following benefits:
- Permanent full-time, 35hrs per week
- Salary from $1,405.97 – 1,521.94 + 11% super + Award and Super Increase from July 2024
- Flexible work conditions
- Generous leave provisions
- Generous professional development opportunities
- Exciting career progression opportunities
- Staff car park
Key contact: For further information on this position, please contact Kim Carlaw – Operations Lead – ACF on 02) 4645 4***
Applications close: Sunday 26 May 2024
Sound like you? Apply now!
Campbelltown City Council is an Equal Employment Opportunity employer and values the unique contributions of all people. Aboriginal and Torres Strait Islander people, people from culturally and linguistically diverse backgrounds and people with a disability are encouraged to apply.
Council also recognises the skills and attributes of veterans and welcomes applications from ex-service personnel.