Complex Claims Advisor

Queensland Government Insurance Fund (QGIF) is a self-insurance scheme for Government risks and provides services which identify liabilities on a whole-of-Government basis to ensure the establishment of adequate provisioning to fund claim payments.
In this role, you will:
* Provide high level technical advice to Claims Officers on claims management strategies, in particular issues relating to the investigation of liability, assessment of damages, strategy as well as providing guidance in the negotiation of claim settlements and litigation.
* Draft and prepare correspondence to assist in the management of legally represented claimants.
* Represent QGIF during the pre-litigation phase at settlement conferences as required.
* Undertake analysis of complex issues and trends relating to potential claim farming and fraud and provide recommendations
* Prepare and present technical material concerning claims management performance.
* Investigate, report and recommend appropriate courses of action relating to claims management.
* Lead claims audits and prepare recommendations to achieve efficient and effective claims management.
* Assess whether to appoint external parties including private investigators, solicitors or barristers to specific cases, and if appropriate, brief, instruct, case manage and assess the performance and fees charged by these parties.
What experience you will bring:
* experience (at least 3 years) in managing claims under the Personal Injuries Proceedings Act 2002, including sensitive claims involving allegations of historical child abuse
* sound understanding of liability and causation principles and be able to apply them to specific matters
* ability to assess the quantum of personal injury claims
* skill at managing claims including negotiations, developing strategies and identifying opportunities to settle claims
* experience in managing effective relationships with internal and external stakeholders
There are no mandatory qualifications needed for this role, however relevant qualifications in the legal and insurance industry are highly regarded.
We welcome applicants to share with the hiring manager or Marc Horsfield (recruitment@treasury.qld.gov.au) any health condition, disability, and/or cultural or linguistic background, so that we may make any necessary adjustments to enable you to equitably participate in the recruitment process.
How to apply
To submit your application, click on the Apply link to provide:
* Your resume detailing relevant experience
* A cover letter of no more than two pages outlining why you are interested in this position and how your knowledge, skills and experience in relation to the Key Responsibilities makes you a strong candidate for the role.
This is a Continuous Applicant Pool - Applications will be continuously reviewed and suitable ones invited to interview promptly.
Applications to remain current for 12 months
Job Ad Reference: QLD/534573/23
Closing Date: Sunday, 30 June 2024