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SalaryJoin our team in a pivotal role of Compliance & Reporting Manager that provides essential support across all aspects of the contract. Your responsibilities will encompass internal and external customer liaison, administrative tasks, and ensuring timely delivery of key reporting requirements stipulated by the contract. As the Pe, you will serve as the linchpin of the contract, enabling managers and engineers to focus on their core competencies.
Embrace a flexible and adaptable approach in overseeing the Compliance & Reporting aspect of BGIS (BMS) and our Subcontractors in accordance with contractual obligations. The Performance & Reporting Manager plays a crucial role in efficiently monitoring and reporting on performance metrics.
Responsibilities
Using a flexible and adaptable approach the responsibilities of the Compliance & Reporting Manager include:
- Efficiently monitor and report on the Performance of BGIS (BMS) and our Subcontractors under the terms by which we are Contracted.
- The role requires excellent communicative and database/spreadhseet reporting skills, a clear understanding of subcontract management.
- Provide training to the client users and the client on using the BGIS Performance Centre (reporting portal).
- Ensure all monthly, quarterly, and annual reporting deadlines are met in line with ISS service agreement.
- Monitor and report on BMS Key Performance Indicators.
- Monitor and report on accuracy of data within the BMS systems and BGIS Performance Centre.
- Update and maintenance of the BMS systems to ensure accuracy of the Portfolio site listing within the CMMS and other BGIS systems.
- Monitor and report upon the performance of the external BGIS Call Centre.
- Manage client Quote Approval Process
- Develop and maintain BGIS processes and procedures.
- Demonstrated experience in subcontracts and/or facilities management industries, preferably in a related outsourcing services environment.
- Strong background in Contract Administration, reporting and database management.
- The ability to understand, analyse, interpret and report on property/facility and financial information and trends, with experience in the development, analysis and reporting of complex KPI's.
- Proficient in desktop applications such as Word, Excel, and Outlook.
- Knowledge and experience in the use of a Computerised Maintenance Management System knowledge (CMMS).
- Demonstrate ability to prioritise work within tight deadlines.
- Formal tertiary qualifications in property, Commerce, Business or similar discipline
- A problem-solving ability to think 'on the run'.
- Confidence to take independent decisions but with judgement to take advice when required.
At BGIS, we create safe environments where our people can do their best work. Our team comprises of individuals from many different cultures and nationalities, with a multitude of valued personal and professional backgrounds. We welcome diverse perspectives and are always on the lookout for people who can bring new ways of thinking to our teams.
- Opportunity to work in a dynamic and supportive team environment.
- Hybrid work
- Competitive salary and comprehensive benefits package.
- Professional development and growth opportunities.
- Employee Recognition Program.
- Excellent Company Benefits.
- Paid Parental and Volunteer Leave.
- Donation Matching
- Collaborative work environment: Join a supportive team that values innovation, collaboration, and continuous improvement.
BGIS has over 10,000+ employees globally, we are a leader in the provision of facility management, project delivery, energy and sustainability, asset management, workplace advisory, real estate, and technical services. We are focused on delivering innovative service solutions for our clients.
- Our organisation manages more than 50,000 facilities, including corporate offices, universities, schools, hospitals and stadiums, and we are regarded as a world leader in the management of data centres and other critical environments. Our clients come from a diverse range of sectors, such as Defence, Healthcare, Government, Higher Education and Utilities.
- Join our team of dedicated professionals and contribute to the success of our organization by ensuring accurate and efficient payroll management. Apply now by submitting your resume!
- BGIS, we value diversity and are committed to creating an inclusive and safe work environment for all employees, we have passion for sustainability and drive for innovation.
- Further information is available at apac.bgis.com.
