AddressYou will be responsible for:
You will be working within a multidisciplinary team to provide effective second level technical support in projects work. On a daily basis, you will be responsible for:
-
- Supporting the operations of the team, managing deliverables and workflows
- Contributing to the development and implementation of business and technology solutions
- Highlighting and identifying gaps in existing functionality
- Contributing to business management, staff recruitment and team planning
- Taking responsibility for deploying functional solutions, such as creating, adopting and implementing system test plans, which ensure acceptable quality and integrity of the system
- Monitoring and managing work output and quality against established performance standards
- Evaluates processes and methods used in existing ICT systems, proposes modifications, additional system components
- Preparing and reviewing a range of written material including technical and corporate documentation
- Collaborating with a broad range of internal and external stakeholders to achieve project outcomes
- Working with users to formulate and document business requirements
- Identifying, investigating, and analysing business processes, procedures and work practices
- Using project management methodologies, principles and techniques to develop project plans and to cost, resource and manage projects
What will make you a good fit for the role?
To be successful in this role, it is a requirement to be able to work in a team environment, have well developed relationship skills as well as good verbal and written skills. You will need to be someone who is able to work autonomously and to tight deadlines and work comfortably in a continuous improvement work environment.
The skills and experience best suited to this role:
- At least two years previous experience as a Computer Network and SystemsEngineer
Strong ability to identify and convey (orally and in writing) the object of a business need to the appropriate stakeholder level – executive, operational and/or technical levels. - Ability to interpret user requirements and translate into technical specifications and procedures
- Ability to elicit, structure and prioritise business requirements and express these requirements to stakeholders for acceptance/approval
- Demonstrated ability to learn new systems
- Ability to work closely with clients and be embedded in blended client/NTT teams
- Knowledge in core integration toolsets and demonstrated ability to support heavily integrated platforms.
- Experience working in Agile projects is an advantage
