AddressWe are looking for a loveable, generous, patient and professional individual who is highly organized and passionate with customer service across our venues in Melbourne.
As a Concierge (Receptionist), you are responsible to create a culture that fosters conversations, enables encounters, and encourages exceptional people to achieve exceptional success. Most of the time, it is the informal interaction with each other that leads to new contacts and chains of thoughts that we want our tenants to benefit from – personally and professionally. Therefore, we expect every team member of Concierge to be a role-model in terms of continuously promoting authentic encounters.
Ideal candidate
Our ideal Concierge is interested and interesting. They are welcoming, authentic, and thoughtful. They are proactive, full of energy and always do their best at every task. This person is someone you can trust that will always deliver and give your guests the best experiences.
You will bring the following skills and experience
- Previous experience in Concierge, Front of House, Guest Services or Customer Service or similar role preferred
- Prior hospitality, food & beverage, property or building management is highly regarded
- Exceptional interpersonal and communication skills
- Able to develop sound working relationships with other employees
- Have a strong customer service focus
- Exceptional work ethic, display energy, enthusiasm and drive
What we are offering
- Stylist and modern workspace with various themes, hotel-style concierge and luxurious end-of-trip facilities
- Competitive remuneration package and benefits
- Great working vibes, with incredible clientele from our co-working spaces
- Supportive team environment with on job training from qualified and experienced professionals
- A culture that values diversity, innovations, promote growth, health and wellbeing of our People
- Discounts on onsite food (on certain locations) and beverages, including coffees
- Hybrid working environment with flexible workspaces, you can choose to work a club which suit your mood of the day!
Operating Hours: Monday - Friday, 7am to 7pm - Casuals to work from 30-38hrs per week
Employment: Casual with possibility to move to Full-time role based on performance
Hourly rate: $30.10 per hour (inclusive casual loading) + superannuation
Certificate: First Aid (mandatory requirement)
Dress code: Very well presented, uniform provided
Reporting to: Head Concierge
Location: Olderfleet Building, 477 Collins Street, Melbourne
Start Date: Immediate
WHO WE ARE
Work Club are Australia's leading members clubs and boutique professional workspaces, curated for the business leaders & innovators of today & tomorrow.
Work Club is for people and organisations, large and small, who want to break free from the rigid, conventions of traditional working. Those who refuse to be chained to the same desk day in and day out. Who are not constrained by time or space. Who have freedom of movement, curiosity of mind and courage of spirit to transition effortlessly between work, life and leisure.
No matter where you are in the world, Work Club will be there with spaces to match your mood, services to ease your journey, people to inspire and energise, and conversations to spark creativity. Website - https://workclubglobal.com/
Summary of role requirements:
- Looking for candidates available to work:
- Monday: Morning, Afternoon, Evening
- Tuesday: Morning, Afternoon, Evening
- Wednesday: Morning, Afternoon, Evening
- Thursday: Morning, Afternoon, Evening
- Friday: Morning, Afternoon, Evening
- 1 year of relevant work experience required for this role
- Working rights required for this role
- Expected start date for role: 20 May 2024
