Address Why Link Group
Link Group is a global business connecting millions of people with their assets – safely, securely, and responsibly. We have over 6000 employees across 4 continents and continue to grow every day.
Retirement and Superannuation Solutions is the largest business under Link Group and we are the leading administrator for super funds in Australia. Many of our clients are household names. We are well positioned within a growing superannuation industry, combining our rich legacy with a fast-paced environment that enables rapid career growth.
We are a diverse team with employees from various cultural and linguistic backgrounds, and we make sure to celebrate the successes of our clients and our people.
The Role
Working as an integral part of the Configuration Analyst team, you will provide analysis of business requirements and where necessary production business requirements in order to develop configuration specifications for required system changes. Assist the business with clarifying requirements and identifying alternative solutions. Support the Business Analyst, Technical Analyst, Development and Test team members throughout the System Development Life Cycle (SDLC).
12 months Fixed term contract role
Flexible working arrangements including WFH
Flexible Location - Parramatta or Melbourne CBD
Key Accountabilities and main responsibilities
Liaise with key Business Stakeholders and analyse Business Requirement Documents to identify configuration solutions considering all databases, applications and systems affected and provide expertise, and seek clarification on, Business Requirements where required.
Build, test and document specifications for configurations system changes.
Provide specialist expertise on configuration design criteria to Business, Technical Analysts, developers and test analysts for all supported Systems.
Attend Business and Technical meetings, where required, to facilitate or understand configuration solution outcomes.
Ensure configuration solution design meets business requirements and solution is business approved
Assist with any of the SDLC testing phases to provide clarifications and respond to enquiries.
Assist with escalated Production Support issues and conduct root cause analysis.
Logging and accessing configuration solutions within the JIRA database and thoroughly documenting the status of all client liaisons and communications. SQL query writing to support analysis and implementation tasks.
Experience & Personal Attributes
3 or more years BA / Administration experience in Superannuation and/or Insurance.
Business and/or Business Analysis product knowledge in Superannuation, Pension, Defined Benefit and Redundancy Funds highly desirable.
Knowledge of Software development life cycles including Waterfall and AGILE methodologies, system design best practices.
Working knowledge and application of SQL/Java/Oracle and MS office products.
Experience working in an outsourced or offshored environment.
Understanding of business drivers impacting IT systems and client focused deliverables
Tertiary qualifications or equivalent experience in IT or a related field. Excellent verbal and written communication skills.
Some of our Employment Benefits
FlexiWorks – enabling our employees to work in the office and at home
Purchased Leave, Parental Leave, Volunteer Leave, Gender transition leave, Well-being leave
Employee Recognition Program - to recognise people who are demonstrating our values and Company purpose.
Talent Referral Program
Salary Sacrificing via Superannuation
Employee Assistance Program
Learning & Development - Development at your fingertips via self-paced learning, including educational assistance support
Employee discounts – Access discounted rates and offers from a variety of providers including Bupa and Microsoft! Novated Car Leasing
Culture @ Link Group
We are an inclusive employer whose people work collaboratively. We encourage, support and value the various talents and perspectives of our people and promote a flexible and blended work environment where our people can thrive, and their wellbeing is supported. We know that diversity drives better client outcomes, continuous improvement, and growth. Be part of our company and together we will achieve our full potential.
We treat all individuals fairly and equitably and do not discriminate on the basis of diverse characteristics including, but not limited to gender, gender identity, sexual orientation, age, ethnicity, cultural background, physical abilities/disabilities, religious or political belief, marital or family status or carers responsibilities.
How to apply
Ready to take the next step in your career? Apply now with your resume and detailed cover letter highlighting your skills, experience, and why you would be a good fit for the role.
Candidates must have the relevant work rights to be considered for an opportunity at Link Group. Successful applicants will be required to complete background screening prior to commencement of employment.
Link Group is a leading fund administration and share registry specialist. We are a market leading provider of technology-enabled administration solutions, continually developing our offerings to expand with our clients' needs. Since our inception, Link Group has been entrusted by clients to handle sensitive data in a secure and confidential manner. Our core businesses of fund administration and securities registration are complemented by our expertise in digital solutions and data analytics.
Our Retirement & Superannuation Solutions division combines its proprietary technology, process and people to deliver a comprehensive financial data solution to its superannuation clients. We support clients across all superannuation fund sectors including government, industry, retail and corporate.
By accompanying our core member and employer administration with a full range of value-added services, we offer the most comprehensive superannuation administration solution on the market. The scale, adaptability and ease of use of our proprietary systems, in conjunction with our integrated analytics offering, allow us to innovate and grow with the needs of our clients.
Link Group is building a dynamic, client focused, caring and inclusive culture that is built on the foundations of an entrepreneurial spirit, effective risk management, empathy and trust, and underpinned by its core values.
We are an inclusive employer whose people work collaboratively. We encourage, support and value the various talents and perspectives of our people and promote a flexible and blended work environment where our people can thrive and their wellbeing is supported. We know that diversity drives better client outcomes, continuous improvement, and growth. Be part of the Link Group journey and together we will achieve our full potential.
We treat all individuals fairly and equitably and do not discriminate on the basis of diverse characteristics including, but not limited to gender, gender identity, sexual orientation, age, ethnicity, cultural background, physical abilities/disabilities, religious or political belief, marital or family status or carers responsibilities.
Candidates must have the relevant work rights to be considered for an opportunity at Link Group. Successful applicants will be required to complete background screening prior to commencement of employment.
