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Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent and innovation led company with 738,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Accenture Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients succeed and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com.
About the role:
Accenture are seeking an experienced Kronos Workforce Management Solution Architect to lead the design and architecture work for a Enterprise class project delivering innovative solutions to enhance customer experience. This Workforce Management (WFM) Solution Architect is a strategic and technical leader responsible for designing, implementing, and optimizing the UKG Pro WFM solution to meet the unique needs of the client organization.
This role requires deep expertise in UKG Pro Workforce Management solutions, strong analytical skills, and the ability to collaborate effectively with cross functional teams to drive business objectives.
Responsibilities include:
Solution Design and Implementation
Lead the design and architecture of the UKG Pro WFM solution, ensuring alignment with business requirements and industry best practices.
Oversee the end to end implementation of UKG Pro WFM modules.
Develop and maintain comprehensive design documentation.
Stakeholder Collaboration
Work closely with internal and client teams to gather requirements, define scope, and establish timelines for the implementation of UKG Pro WFM
Act as the primary UKG SME point of contact for stakeholders throughout the project lifecycle.
System Optimization
Identify opportunities to enhance system performance and user experience.
Technical Leadership
Provide technical guidance and mentorship to junior team members.
Stay current with UKG Pro WFM updates and industry trends to ensure the organization leverages the latest features and capabilities.
Lead troubleshooting efforts and resolve complex technical issues.
Qualifications
Extensive experience with UKG Pro WFM formerly Kronos Workforce Dimensions .
Proven track record in UKG Solution Architecture, UKG system implementation
Strong analytical, problem solving, and communication skills.
Ability to work independently and as part of a collaborative team.
Relevant certifications in UKG Pro WFM Certifications Negotiation and closing skills
UKG Solution Architect Skills and Qualifications
Minimum of 6 years career experience as a UKG Solution Architect
UKG experience within the Retail, Manufacturing and/or Healthcare Industry
Project experience with UKG Workforce Timekeeper, Absence Management, Advanced Scheduling, and Optimized Scheduling with Forecasting
Demonstrated experience delivering successful UKG WFM projects
Previous experiences to identify, manage and “solution” through project obstacles
Ability to facilitate complex solution design within the WFM solution space
Excellent verbal and written communication skills
Strong analytical skills and a good understanding of information technology concepts and processes
Flexible ability to work within a team or independently.
Keeping abreast of industry processes and keeping UKG skills up to date
A drive for high quality successful delivery along with continuous process improvement
All our consulting professionals receive comprehensive training covering business acumen, technical and professional skills development. You’ll also have opportunities to hone your functional skills and expertise in an area of specialization. We offer a variety of formal and informal training programs at every level to help you acquire and build specialized skills faster. Learning takes place both on the job and through formal training conducted online, in the classroom, or in collaboration with teammates. The sheer variety of work we do, and the experience it offers, provide an unbeatable platform from which to build a career.
Accenture Benefits
To view our Progressive Employee Benefits covering Health, Wellbeing, Progressive Leave Options, Sustainability click on the link below.
Progressive Employee Benefits – Australia
This is an exceptional opportunity for an exceptional individual.
Equal Employment Opportunity Statement for Australia
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