Contact Centre Agent - Feb 24 Intake Mount Waverley

About this role Welcome the New Year with a new job at the

I-MED Contact Centre! We are offering an exciting opportunity to be part of the I-Med Contact Centre Team at our Mount Waverly office.

As part of the Contact Centre team you will play a crucial role in assisting people with booking in for medical scans, supporting them through their medical journey. The Contact Centre working hours are from 8am to 6pm Monday to Friday. Your shift will be scheduled between these hours.

Our ideal team members will have: Clear communication skills, both in speaking and listening, along with patience and empathy for people in varying situations

As a team player, you will be determined to succeed in achieving your KPI's and your strong work ethic will be highly valued. Adaptability to evolving changes in workflow What can

I-Med offer you? We are big believers in career development which initially focuses on building a strong foundation of knowledge and experience in Radiology bookings and online appointments and extending your knowledge and experience nationally. We promote advancement within our organisation with leadership and progression in both our Contact Centre and clinic settings to 2IC, Team leader, Coaching, service excellence and Management.

We also offer: 💵 6 weeks of paid training and onsite coaching to set you up for success. We are proud to provide pathways for career progression and secondment opportunities.