AddressGreat that you're thinking about a career with BSI!
Content Development Team Leader
Chiswick, Greater London
About the role
The Content Development Team Leader provides first-line management support to their team, ensuring the successful delivery of their projects. They help to communicate the Content Development team's goals and priorities in the context of the wider BSI strategy. They monitor their team's workload, provide guidance and support in resolving project issues, and report progress to the Content Development Delivery Manager and Head of Content Development.
The Team Leader assesses the performance of their team and creates plans to provide training and
development. The Team Leader supports the recruitment of new members of the team.
This role is responsible for maintaining collaborative relationships with internal and external stakeholders to ensure the end-to-end delivery of National and Services projects, on time, on budget, and per the standards development governance, of high editorial quality, and the application of project management principles.
Responsibilities:
- Being responsible for the performance of their team, ensuring that revenue and publications targets are met and evidenced. and that team objectives are achieved.
- Reporting on their team's projects and ensuring that the data for their team's projects are accurate and complete.
- Supporting the handover of new projects, guiding project issues, and ensuring timely and effective escalation where appropriate.
- Through 1-1s, mid-year and end-year performance development reviews, monitoring and supporting their team's performance and morale, set objectives, and provide professional development
- Monitoring the workload of their team, supporting the Content Development Delivery Manager in allocating new projects, and ensuring the Content Development team is right-sized and right-skilled.
- Being responsible for the quality of the editorial output of their team and ensuring appropriate checks are made.
- Providing guidance to their team on managing internal and external stakeholders, and for maintaining appropriate relationships with stakeholders.
To be successful in the role, you will have:
- Experience working in a client-facing, content-driven delivery team.
- Demonstrable application of project and programme management best practice
- Extensive experience in technical editing and rewriting
- Experience in managing multiple projects.
- Qualifications to degree level or equivalent professional development
- Experience in facilitating group discussions and decision-making at different corporate levels.
- Working knowledge of copyright legislation and GDPR
- Ability to plan and prioritise workload for self and team.
- Excellent technical editing and content drafting skills
- Customer-focused (internal & external) and ability to prioritise.
- Excellent communication, presentation, and engagement skills
- Strong creative thinking and problem-solving capabilities
- Reports accurately and timely on team and project performance.
- Strong commercial and financial acumen
- Competent in MS Office tools
What we offer!
BSI offers a competitive total reward package, an independent and varied job in an international environment, flexible working hours, ongoing training, and development with the inclusion of 27-days annual leave, paid sick leave, bank holidays, health insurance, life insurance, pension plan with company contribution, income protection, paid maternity leave, paid paternity leave, paid parental leave, adoption leave, compassionate leave, paid bereavement leave, learning and development opportunities, and a wide range of flexible benefits that you can tailor to suit your lifestyle.
Do you believe the world deserves excellence?
We are proud to be the business improvement company for other organisations to become more sustainable and resilient and finally to inspire trust in their products, systems, services, and the world we live in.
Headquartered in London, BSI is the world's first national standards organization with more than 100 years of experience. We are a global partner for 86,000 companies and organizations in over 193 countries, offering development, auditing, certification, and training services, including innovative software solutions and cyber security expertise for all industries: from aerospace and automotive to food, construction, energy, healthcare, IT and trade sectors. Incorporated by Royal Charter, we're truly impartial, and home to the ultimate mark of trust, the Kitemark.
Through our unique combination of consulting, training, assurance, and regulatory services we bring solid and broad knowledge to every company.
If you want to contribute to this inspiring challenge, bring your open and enthusiastic mindset to our dynamic team, apply now, and become part of the BSI family!
D&I Policy
BSI is committed to ensuring the diversity of our workforce reflects that of our clients and the communities in which we operate. Our goal is to create a sense of belonging for all employees by providing opportunities to develop, grow, and engage with our global organization all while having fun doing great work. BSI is a community where everyone can thrive.
If you require any reasonable accommodations to be made on account of a disability or impairment throughout our recruiting process, please inform your Talent Acquisition Partner.
#LI-IF1
#LI-HYBRID
Our Excellence Behaviours: Client-centric, Agile, Collaborative. These three behaviours represent how we do things at BSI. They help us ensure that BSI is a great place to work and a highly successful business.
BSI is conducting face-to-face interviews where appropriate and possible. If you are invited to a face-to-face interview but feel more comfortable with conducting the interview virtually, please speak to a member of our recruitment team.
