Contract Support

Contract Support

Job ID

154403

Posted

20-Feb-2024

Service line

GWS Segment

Role type

Full-time

Areas of Interest

Accounting/Finance, Administrative, Customer Service

Location(s)

Sydney - New South Wales - Australia

• Work for a new GWS Client in the Education industry
• Endless growth opportunities within a Global firm
• Based in Sydney CBD with hybrid working options
• Position to commence in April 2024

CBRE is the world's leading and largest commercial real estate services and investment firm; a growing and visionary organisation, comprised of the best and brightest professionals. Within Global Workspace Solutions, also known as GWS, we are invested in the development and unique needs of our diverse employees and client accounts.

The Position

Are you ready to shape your career path at CBRE? The Contract Support position is the perfect opportunity to pave the way towards your desired future. As the vital glue that holds the team together, this role offers a fantastic chance to carve out your career in the direction you choose. Whether you aspire to excel in facilities management, lead an operations team, or pursue a career in finance, this position will pivot you in the right direction.

This is a customer and team facing role to provide exceptional customer service and business support in order to contribute to the continued growth and success of the Business, to provide a comprehensive and flexible administration service to the client.

Here's a snapshot of your day;

• Maintain people records such as training, absence, and holiday tracking for new starters/leavers (notification; System Set-Up; IT Requests) and process timesheets & expenses.
• Attend and participate in any relevant training courses and regular role specific meetings to share best practice.
• Assist in compiling Site/Area Monthly Contract Review Pack (& attend monthly meetings)
• Ordering of materials / parts / PPE and plan maintenance visits.
• System Champions e.g. Maximo; WebQuote; My Supplier
• Attend and actively participate in customer Work Planning Meeting and support Work Order Specialist - Contract Support team with planning and scheduling works.
• Prepare and issue predefined reports, which form part of the contract and customer's requirements both operational and financial.
• Drive PPM and Reactive performance through direct engagement with engineering team and service partners
• Familiar with daily operations and the specific scope of the contract e.g. which services are covered and which are chargeable.
• Ensure QHSE documentation is maintained and readily available using CBRE systems.
• Ensure Supplier Management reviews take place and are recorded
• To maintain and update both manual and computer records relating to areas for which CBRE are responsible and keeping the shared CBRE drive and client electronic records up to date to enable full auditable trails.
• Ensure integrity of financial transactions form contract. Maintaining the WIP, Open purchase orders and debt to agreed contractual defined parameters
• Create accurate purchase orders in a timely manner and create/raise extra works jobs
• Attend and actively participate in weekly finance meeting with contract manager/subcontractors
• Regularly review and process supplier invoices and raise sales invoices (complete billing) in line with contractual and company deadlines
• Assist with month end financial reporting and ensure deadlines are met.

Skills and experience you'll need to thrive in this role:

• Excellent PC based skills, with a high level of experience in Word/Excel and Outlook - intermediate to advance level.
• 3 years' experience in a similar role
• A passion for service delivery and customer service

What's in it for you?

People are the foundation upon which our success is built. Our company is diverse and so are the opportunities for professional and career development. Our people are free to expand their skills and knowledge to drive their careers and reach their full potential.

We value flexibility and our people work in ways that meet their work/life commitments and support their wellbeing, development and performance. Our people benefit from a range of educational, financial, lifestyle, health and wellbeing benefits and programs, corporate partnerships and discounts, CBRE Cares Foundation, competitive leave offerings and paid volunteer days.

We look forward to hearing from you!