AddressAre you passionate about leading a dynamic team in a bustling bakery café environment? We're seeking a dedicated and skilled Bakery / Café Manager to oversee all aspects of our Richmond Store’s operation.
Penny for Pound, a leader in Melbourne's wholesale bakery scene for over 7 years, is seeking a Full-Time Manager for our Richmond location.
The Opportunity:
Are you a passionate hospitality professional aiming to step into a managerial position? We're in need of a committed Full-Time Manager to lead our Richmond team in providing unparalleled customer service, whilst serving Melbourne's finest pastries, cakes and coffee.
The Location:
Located right in the heart of Bridge Road, our original stomping grounds. A retail focused bakery storefront, serving Axil Coffee on the bar, and our own house made cakes, bread and pastries - baked daily by our dedicated team each morning.
Key Responsibilities:
- Develop and execute efficient staff rosters to ensure optimal coverage during peak hours while maximizing team productivity.
- Supervise both in-store and online orders, ensuring timely and accurate fulfilment to exceed customer expectations.
- Showcase expertise in specialty coffee preparation, including latte art and dialling in espresso machines, to deliver top-quality beverages.
- Lead by example in delivering outstanding customer service, resolving any issues promptly and maintaining a welcoming atmosphere for patrons.
- Foster the professional development of our team members, providing training opportunities and guidance to elevate their skills and advance their careers.
- Collaborate with senior management to implement strategies for business growth and customer satisfaction.
- Management of opening and closing procedures, and ensuring full compliance in council inspections
- Quality control and feedback to both teams
Requirements:
- Proven experience in café management, or strong hospitality background, looking to step up to the next level in your career
- Outstanding communication and interpersonal skills, both written and verbal
- History of staff development is advantageous
- Full working rights in Australia
- Specialty coffee skills are preferred but not mandatory
- Previous experience in a managerial role within the hospitality or food service industry, preferably in a bakery café setting.
- Strong understanding of rostering procedures and inventory management.
- Proficiency in specialty coffee preparation techniques, including latte art and espresso dialling in.
- Exceptional interpersonal skills with a focus on delivering outstanding customer service.
- Proven track record of team leadership and development.
- Ability to thrive in a fast-paced environment and adapt to changing priorities.
- Certification in food safety and hygiene practices is advantageous.
- Join our team and play a pivotal role in taking our bakery café to the next level of success! Apply now with your resume and cover letter outlining your relevant experience and passion for the role.
What You'll Gain:
- Collaborate with a passionate team of hospitality professionals
- Ample opportunities for professional growth within our established brand
- Enjoy a balanced work-life schedule with no evening shifts
- Take ownership of our Richmond stores and drive their success
- Competitive salary package tailored to your role
- If you're ready to lead and grow within an esteemed Melbourne brand while enjoying work-life balance, seize this opportunity!
Job Type: Permanent, Full-time with a minimum of one weekend day
Salary: To be discussed during initial interview
Benefits:
- Employee discount
- Support for professional development and internal career progression
- Option for at least one weekend day off, based on the needs of the business and the successful candidate
Schedule: Flexibility to run a seven day venue is required
Location: In person at our Richmond store
Experience:
Supervising: 1-2 years (Preferred)
Barista: 2 years (Preferred)
Work Authorization: Australia (Required)
