Contract Support - Facilities

Culture of our team at CBRE GWS:

CBRE is the world's leading and largest commercial real estate services and investment firm; a growing and visionary organisation, comprised of the best and brightest professionals. Within Global Workspace Solutions, also known as GWS, we are invested in the development and unique needs of our diverse employees and client accounts.  

The Contract Support is a customer and team facing role that provides exceptional customer service and business support in order to contribute to the continued growth and success of business.

Here's a snapshot of your day;

• Maintain people records such as training, new starters / leavers (notification; System Set-Up; IT Requests) and process timesheets & expenses and provide training for team
• Prepare and issue predefined reports, which form part of the contract and customer’s requirements both operational and financial.
• Drive PPM and Reactive performance through direct engagement with engineering team and service partners
• Raise work order for each fault/call - to include all detail and arrange for appropriate CBRE Technician or CBRE Strategic Partner or Contractor to attend to the Reactive Repair request
• Composing Client quotes – including finding appropriate contractors
• Update Reactive and PPM job status on the work schedule system
• Provide regular reports / updates to managers, supervisors, and team leaders on both PPMs & Reactive jobs.
• Quality Management – record management; process updates
• Actively identify/implement innovation across the contract to enhance performance and continue to meet client expectations.
• Ensure integrity of financial transactions form contract.
• Create accurate purchase orders, review and process supplier invoices, and raise sales invoices (complete billing) in line with contractual and company deadlines.

Skills and experience you'll need to thrive in this role:

• 2- 3 years’ experience in a similar role within Contract Support, administration/finance, project or business support.
• Strong experience in Word/Excel and Outlook – intermediate to advance level.
• Strong level of attention to detail
• Background and understanding in facilities management is beneficial

What's in it for you?

• Flexible working days/week, work-life balance
• Rewarding career with great developmental opportunities within GWS and across CBRE 
• A great opportunity to make your mark in a growing business.
• Extensive training opportunities which can be tailored to your career goals
• Opportunity to be exposed to world class facilities management services

We look forward to hearing from you!